Site Reliability Engineer
Há 19 horas
Site Reliability Engineer (Middle) ID*****AgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and startups across 17+ industries.We are leaders in application development and AI/ML, with a people-first culture and multiple Best Place to Work awards.If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet youResponsibilitiesShift: Monday – Thursday 8AM – 7PM PST (11AM – 10PM EST) with rotating on-callOn-call shifts: every 6 weeks, one week as primary responder and the next week as secondaryManage alerts daily, check systems, and escalate issues as neededProvide 24×7 on-call support for critical SaaS eventsBe available in emergencies when team members are unavailable or need helpDocument issues and remediation stepsProactively create appropriate monitors in the EKS/K8S ecosystemDeploy to EKS/K8s clusters using Terraform and HelmLearn and maintain existing infrastructure running under Docker SwarmImprove infrastructure health by implementing checks and scriptsMaintain and develop deployment codeAutomate manual tasksImplement/integrate new technologies in Cloud InfrastructureCollaborate with Support, Customer Success, Migration, and Professional Services teamsApply a customer-focused approach when planning deployments/updatesWork with teams to provide best-in-class SaaS servicePerform root cause analysis and implement corrective actionsCreate and assign alert-related actions after investigationsHandle environment-specific support requestsIdentify and specify automation requirements to improve RCAMust Haves2+ years of professional experienceExperience with DatadogHands-on experience as an AWS Cloud EngineerWorking knowledge of EKS, Terraform, HelmExperience with Docker and Docker SwarmGood understanding of AWS IAM roles and policiesExperience logging and monitoring AWS resources using CloudWatchExperience working in a Linux environmentProficient in Bash and/or Python scriptingStrong understanding of REST APIsExperience with monitoring tools such as Grafana and PrometheusExcellent oral and written communication skillsCustomer-facing communication skills to explain issues and RCAsExperience in Product/Application Support for SaaS-based productsUnderstanding of APIs, databases, systems architecture, and designExperience designing, implementing, and operating in a DevSecOps environmentAbility to work independently and in a teamTechnical aptitude and willingness to learn new technologiesUpper-Intermediate English levelNice to HavesExperience with GCP or AzureCertifications: AWS Certified DevOps Engineer – Professional or AWS Certified Advanced Networking – SpecialtyPerks and BenefitsProfessional growth: Mentorship, TechTalks, and personalized growth roadmapsCompetitive compensation: USD-based compensation with budgets for education, fitness, and team activitiesA selection of exciting projects: Projects with modern solutions and top-tier clients including Fortune 500 enterprisesFlextime: Flexible schedule with options to work from home or officeLocation: Belo Horizonte, Minas Gerais, Brazil (remote work options may be available).Referrals increase your chances of interviewing at AgileEngine.Get notified about new Site Reliability Engineer jobs in Belo Horizonte, Minas Gerais, Brazil.Note: This description reflects current responsibilities and qualifications; other duties may be assigned as needed.#J-*****-Ljbffr
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Site Reliability Engineer
Há 6 dias
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Site Reliability Engineer
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Site Reliability Engineer
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Senior Site Reliability Engineer
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Site Reliability Engineer
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