Technical Solutions Specialist

1 hora atrás


Salvador, Brasil Bebeetechnical Tempo inteiro

Our team is looking for a skilled Technical Solutions Specialist to provide expert technical support and collaborate with our customers to resolve complex software and compliance-related issues.The ideal candidate will have 2+ years of experience in software support and excellent written and verbal communication skills.They should be passionate about delivering high-quality solutions and possess a strong problem-solving ability.Responsibilities include:Driving the resolution of customer issuesFollowing our customer support processMeeting established service level agreementsThe successful candidate will work closely with our Sales, Customer Success, Engineering, and Product teams to deliver exceptional support.They will also have access to tool subscriptions such as Enterprise ChatGPT, Grammarly, and GitHub Copilot.Key skills include:Excellent problem-solving abilitiesStrong written and verbal communication skillsAbility to triage support requests and provide timely updates on issue resolution statusWe are committed to providing a collaborative and dynamic work environment that fosters innovation and growth.Join us in delivering exceptional technical support and helping our customers achieve their goals.



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