Technical Operations Lead

Há 11 horas


Nova Iguaçu, Brasil Bebeeexpert Tempo inteiro

Job OverviewWe are seeking an experienced Technical Operations Lead to manage our technical services.Key Responsibilities:Act as the primary point of contact for customers, providing guidance and support throughout their SAP journey.Lead technical discussions, manage escalations, and ensure seamless delivery of ECS services.Support SAP S/4HANA conversions, migrations, and upgrades with deep technical expertise.Collaborate with client delivery managers, product leads, and architects to shape long-term service plans.Drive innovation adoption, capacity planning, and landscape optimization.Provide hands-on support during critical cutovers and IT situations.Requirements and Qualifications:Experience in SAP Basis & infrastructure.Hands-on experience in SAP Migration and/or Upgrade projects.Knowledge of Hyperscalers (Azure, AWS, GCP).Experience with SAP RISE Migration and Enterprise Cloud Services is a plus.Certifications in SAP Migration or Upgrade (ZDO method) are highly valued.Willingness to support weekend cutovers when needed.Expertise in SAP NetWeaver, high availability/disaster recovery architecture.Familiarity with SAP cloud integrations (SCP, Ariba, SuccessFactors).Strong problem-solving mindset with a focus on preventing downtime.Advanced English.


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