Service Desk Analyst
Há 6 dias
We are hiring Service Desk Analysts to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD) .This role supports a range of responsibilities typically associated with L1–L3 service desk environments, with actual scope aligned to individual experience and team needs..This is a hands-on, supporting end users who work primarily through AVD, following defined processes and runbooks.Hands-on experience supporting AVD environments managed with Nerdio is required.What You'll Do Provide L1–L2 support for users accessing systems via Azure Virtual Desktop (AVD) Troubleshoot login issues, session disconnects, performance problems, and application access Support local laptops used primarily for AVD connectivity Support Nerdio-managed AVD environments , including: Dynamic host pools Golden image updates (following runbooks) Software distribution to AVD hosts Support user access and devices via: Active Directory (AD) Microsoft Entra ID (Azure AD) Intune Provide operational support for: PrinterLogic Mimecast Zscaler Perform daily checks, follow change processes, and escalate issues when required Role Level Growth Path This role may be filled at different levels depending on experience.Some team members will focus on ticket resolution, while others may take on deeper troubleshooting, escalation support, or coordination responsibilities.Role level and scope will be discussed during the interview process.Requirements Experience in Service Desk, IT Support, or Endpoint Support Hands-on experience supporting Azure Virtual Desktop (AVD) Experience working with Nerdio (mandatory) Strong Windows ***** troubleshooting skills Familiarity with Active Directory and user account management Comfortable working in structured, process-driven environments Strong written and spoken English (B2 or above) Benefits Competitive pay Fully remote Clear scope and expectations Hands-on experience with AVD and enterprise tools Opportunity to grow advance into leadership roles, while working with the brightest minds in the game
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Service Desk Analyst
3 semanas atrás
São Paulo, Brasil Tlc Worldwide Tempo inteiroWE ARE HIRING A SERVICE DESK ANALYST Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you've probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world's biggest brands drive customer...
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Service Desk Analyst
2 semanas atrás
São Paulo, Brasil System1 Group Tempo inteiroService Desk Analyst Location : Sao Paulo, Brazil : Date Posted : 20 th January In the words of one of our senior clients recently "Market Research has changed more in the past 3 years, than in the previous 40". About System1. System1 is a The Creative Effectiveness Platform. Our target customers are the world's largest advertisers. We predict and improve...
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Service Desk Analyst I
Há 10 horas
São Paulo, Brasil Aggreko, Llc Tempo inteiroService Desk Analyst At Aggreko, we provide energy solutions so that communities can thrive and businesses can grow. We focus on our sustainability to minimize greenhouse gas emissions from our operations. We help our customers adopt energy storage and renewable energies and invest in sustainable infrastructures. We are hiring a Service Desk Analyst – a...
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Service Desk Analyst
Há 7 dias
São Paulo, São Paulo, Brasil Maxana Tempo inteiroWe are hiring Service Desk Analysts to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD). This role supports a range of responsibilities typically associated with L1–L3 service desk environments, with actual scope aligned to individual experience and team needs.. This is a hands-on, supporting end users who...
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Service Desk Analyst
4 semanas atrás
São Paulo, Brasil TLC Worldwide Tempo inteiroWE ARE HIRING A SERVICE DESK ANALYSTEver opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.At TLC, we help the world’s biggest brands drive customer...
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Senior Service Desk Analyst
Há 4 dias
São Paulo, Brasil Ricoh Brasil S.A. Tempo inteiroAnalista de Service Desk – Cobertura de Férias (45 dias) Vaga: Analista de Service Desk – Cobertura de Férias (45 dias) Ricoh Brasil está em busca de um Analista de Service Desk para atuar presencialmente em nosso cliente ISDIN , oferecendo suporte técnico de excelência e garantindo a continuidade das operações tecnológicas da empresa. Missão...
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Service Desk Analyst
Há 5 dias
São Paulo, Brasil NTT DATA Tempo inteiro**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...
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Service Desk Analyst I
Há 7 dias
Sao Paulo, Brasil Aggreko, LLC Tempo inteiroService Desk Analyst At Aggreko, we provide energy solutions so that communities can thrive and businesses can grow. We focus on our sustainability to minimize greenhouse gas emissions from our operations. We help our customers adopt energy storage and renewable energies and invest in sustainable infrastructures. We are hiring a Service Desk Analyst - a...
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Service Desk Analyst
Há 7 dias
São Paulo, Brasil Maxana Tempo inteiroWe are hiring Service Desk Analysts to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD) . This role supports a range of responsibilities typically associated with L1–L3 service desk environments, with actual scope aligned to individual experience and team needs.. This is a hands-on, supporting end users...
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Service Desk Analyst
Há 4 dias
São Paulo, Brasil System1 Group PLC Tempo inteiroIn the words of one of our senior clients recently… “Market Research has changed more in the past 3 years, than in the previous 40”. About System1 System1 is the Creative Effectiveness Platform. Our target customers are the world’s largest advertisers. We predict and improve marketing effectiveness. Our advertising and idea tests measure emotion to...
