Partner Account Director

Job OverviewThe Partner Account Director (PAD) is responsible for driving strategic sales development, partnership management, and revenue growth through the partner ecosystem at scale.This role combines deep strategic partnership orchestration with scalable, repeatable programs that maximize partner impact across multiple accounts, geographies, and industries simultaneously.Key ResponsibilitiesStrategic Partnership Development at ScaleDevelop and execute scalable joint go-to-market (GTM) with partnersBuild multi-year growth frameworks with focus on influenced ACV growth, pipeline generation, and partner capacity expansion that leverage 1-to-many modelsCreate standardized partner engagement frameworks and playbooks that enable consistent execution across diverse partner organizationsDevelop industry and cloud-based accelerators with partners designed for rapid deployment and replicationDesign partner enablement programs that scale across hundreds of partner resources simultaneously, cross regionRevenue & Sales Execution Through Scalable ModelsExecute, manage and deliver regional pipeline and revenue tied to SI strategies using repeatable, automated processesDrive influenced revenue through strategic partner relationships while creating multiplier effects across the partner ecosystemImplement data-driven pipeline creation models that systematically generate opportunities across partner networksBuild territory-agnostic sales plays that can be executed by multiple partners in parallelCreate partner-led consumption models that drive adoption at scale without linear resource increasesEcosystem Orchestration & Platform ThinkingDesign and implement partner ecosystem platforms that enable self-service and automated collaborationBuild scalable frameworks for partner onboarding, enablement, and activation that reduce time-to-valueCreate digital engagement models that maintain partner relationships at scale through technology and automationDevelop partner community strategies that foster peer-to-peer learning and knowledge sharingProgrammatic Revenue GrowthBuild systematic approaches to partner capacity building that increase influenced revenue per partnerCreate standardized metrics, dashboards, and reporting frameworks that provide visibility across the entire partner ecosystemImplement automated lead routing and opportunity management systems between Salesforce and partner organizationsDevelop partner incentive structures that drive desired behaviors at scaleStrategic Relationship Management with LeverageBuild and maintain C-level relationships while creating executive engagement models that scale beyond individual interactionsEstablish executive governance frameworks with partners that drive accountability and strategic alignmentCreate business review cadences and templates that can be replicated across multiple partner relationshipsDesign partner advisory boards and councils that aggregate strategic input and drive ecosystem-wide initiativesCross-Functional Collaboration & AlignmentPartner with Sales, Marketing, Legal, and Operations teams to create integrated, scalable partner programsDrive standardized communication frameworks and collaboration tools that enable seamless cross-functional executionCreate partner sales enablement content and tools that can be consumed by field teams at scaleDesign feedback loops that continuously improve partner programs based on data and insightsData-Driven Program & Portfolio ManagementDefine comprehensive KPI frameworks that measure partner ecosystem health, performance, and ROIImplement predictive analytics and AI-driven insights to optimize partner investments and resource allocationMaintain real-time dashboards communicating program effectiveness, pipeline velocity, and influenced revenue to Executive LeadershipConduct portfolio analysis to identify high-performing partner plays and scale successful initiativesBuild business case models for new partner program that demonstrate scalability and expected returnsInnovation & Continuous ImprovementIdentify opportunities to leverage technology, AI, and automation to increase partner ecosystem efficiencyCreate rapid experimentation frameworks to test new partner plays and scale what worksFoster partner certification and specialization under the programs, that systematically build partner capabilitiesEstablish best practice sharing mechanisms that distribute successful approaches across the ecosystemOperational Excellence & ScalabilityImplement partner lifecycle management systems that track partners from recruitment through maturityBuild capacity planning models that ensure partner ecosystem scales ahead of demandEnsure effective and timely internal and external communication through automated and templated approachesExperienceRequired Qualifications10+ years in channel sales, channel management, or partnership roles with proven ability to scale programsDemonstrated success building and executing strategies that deliver results across multiple geographies and partner organizations simultaneouslyProven track record of creating repeatable, scalable programs that drive measurable influenced revenue growthExperience implementing partner technology platforms, automation tools, or ecosystem management systemsBackground in program management, operations, or business process design preferredSkills & CompetenciesStrategic Thinking with Execution Discipline: Ability to develop high-level strategy while ensuring scalable implementationSystems Thinking: Understanding of how to design interconnected programs that create network effectsData & Analytics Proficiency: Comfort with data analysis, metrics frameworks, and performance optimizationProcess Design: Expertise in creating standardized, repeatable processes that maintain quality at scaleTechnology Leverage: Ability to identify and implement tools that enable scale and automationExecutive Presence: Strong communication skills to influence C-level audiences while managing programs at scaleChange Management: Experience driving organizational adoption of new processes and systemsProject & Portfolio Management: Ability to manage multiple initiatives simultaneously with clear prioritizationKey Success MetricsScale Metrics: Partner-influenced pipeline and revenue growth rate, partner ecosystem size and healthEfficiency Metrics: Cost per influenced dollar, partner activation rate, time to productivityProgram Metrics: Number of partners executing standardized plays, program adoption rates, partner satisfaction scoresImpact Metrics: Total influenced ACV/AOV, attach rates across partner portfolio, customer success metricsCapacity Metrics: Partner certifications, solution offerings launched, partner resources enabledCore Competencies for ScaleDesign for Scale: Creates programs with replication and automation in mind from inceptionLeverage Technology: Uses tools and platforms to multiply impact beyond individual effortBuild Systems: Thinks in frameworks, processes, and platforms rather than one-off relationshipsData-Driven Decision Making: Uses analytics to optimize and scale what worksEmpower Others: Enables partners and internal teams to execute independently through clear frameworksContinuous Optimization: Constantly measures, learns, and improves programs for greater efficiencyLanguagesEnglish and PortugueseWhat Makes This Role UniqueThis is not a traditional partner account management role focused on a handful of strategic relationships.Instead, this position requires someone who can think like a product manager, operate like a program manager, and strategize like a business leader—all while maintaining the relationship skills of an account director.You\'ll build the frameworks, systems, and programs that enable dozens or hundreds of partners to drive billions in influenced revenue, rather than managing individual partner relationships one at a time.The ideal candidate is someone who gets energized by creating leverage, who sees patterns and builds systems, and who measures success not by individual deals but by the compounding impact of scalable programs across an entire ecosystem.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life.Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.What does that mean exactly?It means that at Salesforce, we believe in equality for all.And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.Know your rights: workplace discrimination is illegal.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.#J-*****-Ljbffr