Senior Engineering Technical Specialist

Senior Engineering Technical SpecialistAt Boeing, we innovate and collaborate to make the world a better place.We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.Boeing Brazil is seeking a Senior Engineering Technical Specialist reporting to the Business Operations Manager, working out of the São José Dos Campos office.The Senior Engineering Technical Specialist will be the technical lead of a local team of Subject Matter Experts (SMEs) who provide high-value support to engineering teams across Boeing as they use our engineering processes and CAD/CAM/PLM tools — including our current systems and the innovative 2nd Century Systems (2CES).This is an opportunity to make a visible impact: you'll enable engineers to return to full productivity quickly, drive improvements to tools and workflows, and help shape how global engineering support scales into Brazil.Position ResponsibilitiesServe as the Technical Lead for the Brazil Processes & Tools End User Support team and align delivery with the Global End User Support organization to ensure a consistent experience across programs and locations.Provide first-line technical support for engineering tools and processes, responding quickly to user inquiries and restoring productivity.Work directly with engineers and teams to understand issues, document them in the Global Service Engagement Platform (GSEP), prioritize, and coordinate timely resolutions.Troubleshoot with cross-functional partners (IT, BDEs, Technical Fellows) and with major vendors to identify root causes and implement fixes; propose changes to prevent recurrence.Participate in cross-functional testing and validation of end-to-end flows and new capabilities before their production rollout.Identify process and tool improvement opportunities and drive implementations to increase efficiency and quality.Create and maintain practical job aids, tips, and knowledge-base articles to enhance end-user productivity and reduce recurring issues.Collect and analyze user feedback (surveys, metrics) to continuously improve support services.Basic QualificationsMust have existing rights to work in Brazil.Must have a degree in Engineering.Must be registered or eligible to register with the Engineering and Agronomy Regional Council (Conselho Regional de Engenharia e Agronomia – CREA).Proficient in both verbal and written communications skills in the English Language.Preferred QualificationsExperience with multiple engineering tools such as REDARS, CATIA V5, ENOVIA, DCAC Teamcenter Enterprise, IVT, CAMEO, DOORS, PDM, ITRACS, CSDT, ETAC, 3DX.Experience in engineering processes and tools for electrical, structures and mechanical systems engineering and Product Lifecycle Management (PLM).Additional InformationThis position is expected to be 100% onsite.Employer will not sponsor applicants for employment visa status.Relocation is offered based on candidate eligibility.Candidates must have current legal authorization to live and work in Brazil.Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.Please also submit a CV or resume written in English.Applications for this position will be accepted until 18 December ****.Equal Opportunity EmployerWe are an equal-opportunity employer.We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.#J-*****-Ljbffr