Engineering Technical Specialist

São José dos Campos, São PauloJob ID JR********** Category Engineering Role Type Onsite Post Date Jul. 14, ****At Boeing, we innovate and collaborate to make the world a better place.We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.Find your future with us.Boeing Brazil is seeking a **Engineering Technical Specialist**, reporting to the Business Operations Manager, working out of the **São José Dos Campos** office.The **Engineering Technical Specialist** will be the technical lead of a team of Subject Matter Experts (SMEs) responsible for providing technical support and guidance to engineering teams in the effective use of engineering processes and CAD/CAM tools (It's not a management position).Your primary responsibilities will include:Collaborating closely with engineers to understand their challenges.Documenting issues in our Global Service Engagement Platform (GSEP).Prioritizing issues and coordinating solutions to restore engineer productivity as quickly as possible.This position will be aligned with our Global End User Support team and will connect with an existing network of Engineering Processes and Tools experts across the U.S. and our Global Design Centers.Will work cross-functionally and across organizational boundaries to achieve engineering business objectives across all programs.Additionally, you will collaborate with Boeing Designated Experts (BDEs), Technical Fellows (ATF), functional teams, and IT to troubleshoot issues, identify root causes, resolve problems, and propose changes to prevent recurrence.**Position Responsibilities**:Provide first-line support for engineering tools and processes, addressing user inquiries and resolving issues in a timely manner- .Assist users in navigating and utilizing engineering software and tools effectively- .Collaborate with Engineering teams to identify areas of improvements in processes and tools- .Gather user feedback (Surveys) for continuous improvements on our services- .Work closely with IT and engineering teams to ensure tools are functioning correctly and meet user needs- .Participate in cross-functional teams to test and validate existing End to End flows, new capabilities before implementation in production- .Create and maintain job aids content on tips and tricks that would improve End Users productivity- .**Employer will not sponsor applicants for employment visa status.****Basic Qualifications (Required Skills/Experience)**:Must have existing rights to work in Brazi- l Must have a degree in Engineerin- g Must be registered or eligible to register with the Engineering and Agronomy Regional Council (Conselho Regional de Engenharia e Agronomia - CREA)- .Proficient in both verbal and written communications skills in the English Language**Preferred Qualifications (Education/Experience)**:Proficiency in multiple tools such as: REDARS/CATIA V5/ENOVIA/IVT/CAMEO/DOORS/PDM/ITRACS/CSDT/ETAC- .In depth experience with multiple engineering processes and tools related to electrical engineering and overall Product Lifecycle Management (PLM)- .**Relocation**:**Additional Information**:This requisition is for a locally hired position in Brazil.Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.Please also submit a CV or resume written in English.**Applications for this position will be accepted through August 4th, ****.**Applications for this position will be accepted until **Aug.04, ********Export Control Requirements**:This is not an Export Control position.**Language Requirements**English Preferred**Education**Bachelor's Degree or Equivalent Required**Relocation****Visa Sponsorship**Employer will not sponsor applicants for employment visa status.**Shift**Not a Shift Worker (Brazil)**Equal Opportunity Employer**:We are an equal opportunity employer.We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.