Aces - New Initiatives, Aces (Amazon Customer Excellence System) Br Ops
Há 16 horas
DESCRIPTIONDo you have an obsession with innovation? Do you have proven analytical capabilities, the ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and the ability to dive deep, find root cause, and permanently eliminate defects? If so, this opportunity may be for you.As an ACES Project Manager working on New Initiatives, this position involves taking ownership to lead the standardization and simplification of operation management methods across the Network, as well as the creation and improvement of new mechanisms. You will primarily work on launching new programs, but it is also an important role to drive continuous improvement on current programs and initiatives.Key job responsibilities- Manage complex projects in Brazil Operations, including managing deliverables, stakeholders, communication, and more;- Monitor KPIs related to project success metrics, focusing on continuous improvement in all aspects of operations;- Develop contingency plans to address unexpected issues or demand fluctuations;- Develop and maintain standard operating procedures, manuals, and documents;- Write complex documents, such as Business Requirements, Technical Specifications, etc.;- Lead Continuous Improvement initiatives using Lean Six Sigma tools like Kaizens, Root Cause Analysis, etc;- Own and manage change on a granular level;- Maintain clear communication with leadership at all times.About the teamAmazon Customer Excellence System (ACES) is a team of highly qualified individuals whose main goal is to ensure quality control and continuous improvement. We do this by keeping a close eye on metrics, making sure that we are constantly raising the bar on productivity, quality, and speed. We are also responsible for the adoption of new technology and standards as well as supporting our peers with subject matter expertise.BASIC QUALIFICATIONS- Bachelor's degree or above- Experience in program or project management- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Speak, write, and read fluently in English- Experience in driving process and tool improvements
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Aces Process Specialist, Aces
Há 16 horas
Santa Helena, Brasil Amazon Logistica Do Brasil - F95 Tempo inteiroDESCRIPTIONAs an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile delivery arm, where we deliver smiles to our customers...
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Aces Process Specialist
Há 16 horas
Santa Helena, Brasil Amazon Logistica Do Brasil - F95 Tempo inteiroDESCRIPTIONAs an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at our Middle Mile operation, one of the fastest growing operations at Amazon Brazil. Middle Mile is a...
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Aces Program Manager
Há 16 horas
Santa Helena, Brasil Amazon Logistica Do Brasil Tempo inteiroDESCRIPTIONAs the ACES Program Manager for Middle Mile, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures at Amazon's ATS/Middle Mile. We are Amazon's intra-network delivery arm, delivering packages...
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Process Engineer, SSD, Customer Excellence System
1 semana atrás
Santa Catarina, Brasil Amazon Tempo inteiro R$60.000 - R$120.000 por anoDescriptionAbout AmazonAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon...
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Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroDESCRIPTIONATS (Amazon Transportation Services) is seeking a Transportation Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight execution flowing through our transportation networks, specifically focused on transportation capacity management, development,...
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Senior Product Manager, Amazon Payments
Há 16 horas
Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroDESCRIPTIONAre you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon's Brazil team! We are looking for business savvy Sr. Product Manager to drive our payments initiatives in Brazil and create access to affordable payment methods. You will own the vision and roadmap to scale our digital payment products and work...
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Santa Helena, Brasil Amazon Logistica Do Brasil Tempo inteiroDESCRIPTIONAmazon opened its virtual doors in **** and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their...
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Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroDESCRIPTIONWe are seeking an experienced, strategic leader to drive transportation excellence across our network through data-driven insights, program management, and stakeholder collaboration. This principal-level role will serve as the key strategic advisor for transportation operations, connecting operational performance with business objectives and...
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Senior Software Engineer, Intech Latam
Há 16 horas
Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroDESCRIPTIONAmazon.com's long-term vision is to enable a seamless global shopping experience for all Amazon customers worldwide on any Amazon website or device, in any language and for any culture. Our goal is to create software that offers customers a unique shopping experience that is internationalized for their preferences.Amazon International Technology...
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Santa Helena, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiroDESCRIPTIONAbout the Role:We're looking for an exceptional Senior Program Manager to spearhead the expansion of Amazon's External Fulfillment (EF) operations across Brazil. This role combines strategic leadership with operational execution to drive the growth of our Easy Ship and Seller Flex programs while ensuring seamless integration between First Mile and...
