Healthcare Information Professional

Há 6 horas

Salvador, Brasil Bebeehealthcare Tempo inteiro

Healthcare Information SpecialistThe role of a Medical Information Specialist is crucial in the healthcare industry, and this position plays a significant part in it.Responds to inquiries from consumers, healthcare professionals, and other external customers regarding medical information and safety data on behalf of pharmaceutical clients.A key responsibility of this role is to accurately identify, document, and report adverse events, pregnancy reports, special situation events, and product complaints according to government regulations and company guidelines.This position ensures that tasks are completed within agreed-upon deadlines as outlined in Standard Operating Procedures (SOPs) and Working Practices (WPs).
The Specialist must formulate and provide accurate responses using approved labeling, company standard responses, published literature, and other relevant data.
Additionally, they assist in writing custom medical information responses based on this data.They are responsible for logging all handled enquiries into Inquiry Handling Systems in an accurate, comprehensive, and timely manner.
Ensuring quality is maintained across all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the Inquiry Handling Systems.This role also involves providing after-hours coverage on a rotated basis subject to business requirements.The Specialist adheres to company-specific privacy policies and ensures any confidential information or personal data related to the organization and its clients is managed in accordance with Data Privacy regulations as described in SOPs and the Confidentiality Statement within the Contract of Employment.Lastly, they comply with the Company's health and safety policies.

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