Customer Service Data Analyst

1 dia atrás

Campinas, São Paulo, Brasil Solenis Tempo inteiro

Job Description:
Responsibilities:
- Review and manage data entry requests to ensure accuracy via Salesforce, spreadsheets, and other data sources.
- As data requests come in, take ownership of concern(s) and resolve within Key Performance Indicators (KPIs) and when necessary, coordinate activities with other departments to ensure complete customer satisfaction
- Address any data discrepancies by communicating with relevant cross-functional teams and collaborating to correct the information.
- Approach to make recommendations and implement improvements to existing processes
- Conduct data quality checks and audits to ensure accuracy
- Actively participate in relevant meetings to identify ways we can improve the service we offer to internal and external customer
Qualifications:
- Fluency in English with exceptional written and verbal communication skills
- High school diploma or equivalent, Associate and/or Bachelor's degree preferred
- 3+ years of experience in a data analysis role, preferably in a fast-paced and dynamic business environment.
- Ability to analyze large data sets and interpret trends and patterns.
- Strong attention to detail and ability to ensure data accuracy.
- Excellent communication and ability to work independently as well as part of a team
- Ability to report to work on time and perform full shift
- High speed internet access for occasional work from home capabilities
- Ability to work on local holidays to support the North American business.

  • Customer Service Data Analyst

    4 semanas atrás

    Campinas, São Paulo, Brasil Solenis Tempo inteiro

    Join to apply for the Customer Service Data Analyst - Campinas/SP role at SolenisGet AI-powered advice on this job and more exclusive features.Na Solenis você encontrará um excelente ambiente de trabalho, com autonomia, desafios e oportunidades de crescimento. Valorizamos a diversidade e estamos na constante caminhada para nos tornarmos uma empresa mais...

  • Customer Service Data Analyst

    4 semanas atrás

    Campinas, São Paulo, Brasil Solenis Tempo inteiro

    Join to apply for the Customer Service Data Analyst - Campinas/SP role at Solenis Get AI-powered advice on this job and more exclusive features. Na Solenis você encontrará um excelente ambiente de trabalho, com autonomia, desafios e oportunidades de crescimento. Valorizamos a diversidade e estamos na constante caminhada para nos tornarmos uma empresa...

  • Customer Service Data Analyst

    Há 5 dias

    Campinas, São Paulo, Brasil Solenis Tempo inteiro US$40.000 - US$80.000 por ano

    Position: Customer Service Data AnalystWork Location: Campinas/SPWork Model: HybridMain Activities:• Review and manage data entry requests to ensure accuracy, using Salesforce, spreadsheets, and other data sources;• Resolve data discrepancies by communicating with relevant cross-functional teams and collaborating to update information;• Propose...

  • Customer Support Analyst

    1 dia atrás

    Campinas, São Paulo, Brasil Marel Tempo inteiro

    **Are you proud of what you did today? Our Customer Support Analysts are.**To further strengthen our Regional Service Business Team in Brasil we are looking forward meeting you as our new **Customer Support Analyst - based in Campinas.**Like a Customer Support Analyst (CSA) serves as the key customer representative and point of contact for customer inquiries...

  • Data Analyst Role

    Há 2 dias

    Campinas, São Paulo, Brasil beBeeDataAnalysis Tempo inteiro

    We are seeking a highly motivated individual to join our team as a Customer Service Data Analyst. This role is responsible for improving our data management processes and analysis.Job DescriptionThe successful candidate will be responsible for reviewing new data entry requests, analyzing large sets of data, and helping us make data-driven...

  • Service Operations Analyst

    1 dia atrás

    Campinas, São Paulo, Brasil beBeeBusiness Tempo inteiro R$60.000 - R$85.000

    Job Overview","We are seeking an analytical professional to support our business operations. The Service Business Analyst will collaborate with cross-functional teams to drive sales and profitability growth, enhance customer satisfaction, and improve operational efficiency.","The ideal candidate will possess strong analytical skills, business acumen, and the...

  • Data Analyst

    4 semanas atrás

    Campinas, São Paulo, Brasil 4flow Tempo inteiro

    What your new challenge will look likeAs part of the 4flow management team, you will improve logistics processes using data analytics. Within our team, you will be engaged in a dedicated customer program within the CPG industry. Your particular focus will lie on generating valuable insights from our customer data to foster advanced data-driven decisions and...

  • Senior Data Analyst

    4 semanas atrás

    Campinas, São Paulo, Brasil AB InBev Tempo inteiro

    Join to apply for the Senior Data Analyst role at AB InBev Join to apply for the Senior Data Analyst role at AB InBev AB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe,...

  • Senior Data Analyst

    4 semanas atrás

    Campinas, São Paulo, Brasil AB InBev Tempo inteiro

    Join to apply for the Senior Data Analyst role at AB InBevJoin to apply for the Senior Data Analyst role at AB InBevAB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe, Asia, and...

  • Mid-Level Data Analyst

    4 semanas atrás

    Campinas, São Paulo, Brasil AB InBev Tempo inteiro

    Join to apply for the Mid-Level Data Analyst role at AB InBev Join to apply for the Mid-Level Data Analyst role at AB InBev AB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America,...