Aws-Python Production Support Enginner

2 semanas atrás

Rio de Janeiro, Brasil Ltimindtree Tempo inteiro

AWS-Python Production Support Engineer Language: Portuguese & English Position: Full RemoteExperience: Seniority LevelKey ResponsibilitiesTroubleshoot and resolve delivery issues across environments, including pipeline failures and data inconsistencies.Maintain and evolve schema-driven YAML/JSON configurations for distribution and exhibition platforms.Support operational workflows by updating internal Python automation scripts.Perform database-level investigations to validate data integrity and confirm fixes.Work through PR-based change management with clear documentation and regression verification.Collaborate with cross-functional teams to ensure smooth delivery operations.Apply observability and log analysis techniques to trace failures and extract actionable insights.Ensure compliance with schema validation and maintain configuration hygiene.Mandatory KnowledgeYAML/JSON (production-grade): Safe authoring/refactoring, strict structure, and change hygiene.Git + PR workflow: Clean diffs, review discipline, conflict handling, and controlled promotions.Observability & log analysis: Tracing failures across pipeline stages, correlating identifiers, and extracting actionable signals from logs/metrics.Schema/validation mindset: Interpreting schema/tooling errors and keeping configs compliant.Python: Debugging and adjusting existing scripts/automation; implementing targeted fixes safely.Databases (SQL): Querying to investigate production issues, validate data integrity, and confirm outcomes.Production support fundamentals: Incident triage, root-cause analysis, mitigations, and regression verification.Jinja templating: Understanding template-driven generation and making safe, minimal changes.Optional KnowledgeMedia Supply Chain fundamentals: Deliverables, packaging concepts, metadata hierarchies, locale conventions, and downstream dependency impacts.Advanced mapping/config patterns (conditional/switch/lookup/padding; robust globals/locals usage).CI/automation improvements (linting/formatting, pre-validation checks, regression harnesses).Partner operations context (common rejection patterns, partner-specific exceptions, operational playbooks).Communication in incident/PR contexts (concise updates, change summaries, and requirement translation).Preferred ExperienceHands-on experience in production support for large-scale delivery platforms.Strong understanding of schema-driven configuration management and automation workflows.Does this sounds like something you'd like to do?Apply and attach your resume in English and we'll take it from here.

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