Site Performance Manager

**Career Area**:Product Support**Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.Together, we are building a better world, so we can all enjoy living in it.**IT IS YOUR TIME**Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.Together, we are building a better world, so we can all enjoy living in it.**Important**:- **Don't forget to include a resumé in English in your profile in Workday**:**Job Description Summary**:We have an exciting opportunity for a dynamic Site Performance Manager to enhance the performance of Caterpillar Mining Products at key mine sites across Brazil.As a **Site Performance Manager**, you'll be the go-to Caterpillar expert at the mine site - where data meets action, and strategy meets execution.This is not your average technical role.You'll dive deep into fleet performance, uncover the root causes of downtime, and lead cross-functional initiatives that drive real, measurable improvements.From influencing dealer and customer operations to managing complex projects and aligning global resources, you'll be at the heart of Caterpillar's mission to deliver unmatched value and uptime.**What you will do**:- Be the Performance Expert**: Analyze site-level data to identify downtime drivers - technical, operational, logístical, or procedural.**- Lead with Influence**: Align and influence stakeholders across Caterpillar, Dealers, and Customers - without direct authority - to drive performance improvements.- **Own the Metrics**: Monitor and manage KPIs like equipment availability, parts availability, cost per ton, and uptime.- **Drive Strategic Projects**: Develop and execute performance improvement initiatives based on data insights and site needs.- **Coordinate the Matrix**: Serve as the central point of contact for Caterpillar at the site, coordinating with Product Support, Commercial, and Technical teams.- **Mitigate Risk**:Manage Caterpillar's business risk and ensure alignment with commercial recovery strategies.**What Makes This Role Unique**:- **High Visibility**: You'll be the face of Caterpillar at key mine sites.- **Impactful Work**: Your insights and actions will directly improve customer operations and satisfaction.- **Autonomy & Ownership**: Lead initiatives with the freedom to innovate and execute.- **Collaborative Culture**: Work with passionate experts across Caterpillar, Dealers, and Customers.- **Career Growth**: This role is a launchpad for future leadership opportunities in mining and beyond.**Skills**:**Technical Excellence**:Site operations experience, fleet maintenance, understanding of repair processes, and dealer operations experience.**Data Analysis**:Strong data analysis skills to identify trends and root causes.**Ability to Lead Initiatives from Concept to Execution**:Demonstrated success in driving projects from initial idea through to implementation.**Relationship Management**:Proven ability to build trust and influence across diverse teams and organizations.Skilled in establishing and maintaining healthy working relationships with clients, vendors, and peers.Ability to influence others.**Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.**Basic requirements**:- Bachelor's degree preferably Engineering- Pre-Advanced English- **Deep understanding of mining operations and equipment — this will set you apart.**Ability to run** complex projects**across multiple departments and stakeholders.**Additional Information**:- This position may require *******% travel.**Some of the offered benefits**:- Medical plan- Dental plan- Medicines reimbursement- Psychological, Legal, Social and Finance Support