Client Solutions Manager

Há 2 dias


São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

Team Introduction Our team is dedicated to fostering and expanding relationships with our clients.
We are committed to delivering exceptional client service and comprehensive education on our products and solutions.
Our aim is to empower our clients to meet and exceed their business objectives.
About the Role
We are looking for a detail-oriented Client Solutions Manager to join our team.
The Client Solutions Manager is a crucial member of our growing Global Business Solutions team.
As part of our sales team, the CSM will support advertisers in meeting their marketing objectives and providing best in class customer service to clients.
The Client Solutions Manager is the main point of contact with strategic cross-functional teams such as Product and Measurement and is responsible for driving product adoption and revenue by negotiating and optimizing complex campaigns, using data and analytics to build a consultative solution for our customers.
Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.
Responsibilities
- Drive education on product, company updates and share company best practices as relevant to client or agencies' business; - Manage and grow post-sale client relationships of auction ads offerings by monitor and analyze ad campaigns, and proactively take initiative to improve results; - Proficient in campaign management, setting up and optimization.
Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings; - Share marketplace feedback and guide our advertising strategy; - Support and work with the sales team on pre-sale research and pitch; - Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team; - Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign; - Establish long-term relationship with key clients and make sure their business needs are taken good care of by cross-functional team.
Product and go-to-market strategy;
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback; - Share marketplace feedback and guide our advertising strategy.
Minimum Qualifications
- At least 5 years of experience in account management/client services roles in digital marketing; - Experience in managing key accounts in Performance; - Experience managing performance advertisers with a deep understanding of their challenges; - Ability to analyze data and identify insights to assess campaign performance; - English proficiency is required because the role involves frequent communication with global teams and stakeholders across global markets.
Preferred Qualifications
- Proactive attitude with excellent data analytical skills in excel.



  • São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    Client Solutions Manager Lead - Multiple Verticals - Brazil Client Solutions Manager Lead - Multiple Verticals - Brazil Get AI-powered advice on this job and more exclusive features. ResponsibilitiesAbout the Team:We are looking for a customer service, detail-oriented Lead Client Solutions Manager to join our Client Solutions Team in many business verticals....


  • São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    Client Solutions Manager Lead - Multiple Verticals - Brazil Client Solutions Manager Lead - Multiple Verticals - Brazil Get AI-powered advice on this job and more exclusive features. ResponsibilitiesAbout the Team:We are looking for a customer service, detail-oriented Lead Client Solutions Manager to join our Client Solutions Team in many business verticals....

  • Client Solutions Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    ResponsibilitiesByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTokWhy Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that...


  • São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    ResponsibilitiesByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more...


  • São Paulo, São Paulo, Brasil TikTok Tempo inteiro US$90.000 - US$120.000 por ano

    Responsibilities About the team We are looking for a customer service, detail-oriented Lead Client Solutions Manager to join our Client Solutions Team for Traditional Finance clients. The Lead Client Solutions Manager is a crucial member of our growing Global Business Solutions team that supports our sales team in meeting its objectives and providing...

  • Client Solutions Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    ResponsibilitiesByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTokWhy Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that...


  • São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

    Get AI-powered advice on this job and more exclusive features.OverviewResponsibilitiesTeam IntroductionOur team is dedicated to fostering and expanding relationships with our clients.We are committed to delivering exceptional client service and comprehensive education on our products and solutions.Our aim is to empower our clients to meet and exceed their...

  • Client Solutions Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil Meta Tempo inteiro

    The Client Solutions Manager for Real Money Gaming and Education Verticals plays a crucial role in driving success by fostering strategic client relationships and being an expert in platform, products, media strategy, and measurement for our top advertisers.This position requires a consultative approach using data analytics to develop tailored solutions...


  • São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. Overview ResponsibilitiesTeam IntroductionOur team is dedicated to fostering and expanding relationships with our clients. We are committed to delivering exceptional client service and comprehensive education on our products and solutions. Our aim is to empower our clients to meet and exceed...


  • São Paulo, São Paulo, Brasil beBeeDigital Tempo inteiro R$180.000 - R$240.000

    Job Title: Senior Digital Solutions ManagerThis role is designed for experienced professionals looking to drive business growth through strategic digital solutions. As a Senior Digital Solutions Manager, you will oversee the delivery of innovative projects that meet client needs and expectations.Key Responsibilities:Create and execute comprehensive project...