Solution Consultant

1 semana atrás


São Paulo, Brasil First Point Group Tempo inteiro

About Our ClientA fast-growing LatAm AI scale-up whose human-like voice & chatbots turn customer service into new revenue for banks and Fortune 500 brands.ResponsibilitiesOwn the full client lifecycle: discovery → PoC → pilot → go-live → expansion.Translate business pain into clear R&D specs and keep delivery on schedule.Run presales workshops, craft RFx responses, and deliver ROI-driven C-suite pitches.Drive adoption post-launch, prove value with KPI dashboards, secure renewals & upsells.Requirements3+ yrs in Customer Success / Presales / Solution Delivery for Conversational or Generative AI.Track record winning RFx, pitching executives, and shipping end-to-end PoCs.Fluent English & Portuguese (Spanish a plus).Live deployments on AWS, Azure, Huawei, or on-prem.Manage project delivery timelines, customer expectationsNice: BFSI/FMCG vertical exp.; AI security & compliance know-how.


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