Trust & Safety Manager [Risk & Response]
Há 6 dias
This role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key ResponsibilitiesManage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts.Handle inquiries and escalations from authorities, regulators, law enforcement, and court orders, ensuring compliance with Brazilian laws and internal policies.Review and assess sensitive or harmful content with professionalism and discretion.Identify emerging risks and harmful trends, sharing insights to improve policies and enforcement strategies.Support and lead responses to major incidents (e.g., elections, disinformation campaigns, crisis events).Develop and maintain Standard Operating Procedures (SOPs) to ensure scalable and consistent risk response processes.Collaborate with internal teams (Policy, Product, Operations, Legal, Public Affairs) and represent the company in discussions with external stakeholders when required.QualificationsBachelor’s degree in Law, Political Science, International Relations, Communications, or related field (or equivalent experience).Experience in Trust & Safety, Risk Response, Law Enforcement Response, Online Content Moderation, or similar roles.Strong knowledge of Brazil’s digital and regulatory landscape, especially regarding online platforms, elections, and content risks.Proven ability to manage sensitive escalations and make sound decisions under pressure.Strong analytical and investigative skills, with experience drafting SOPs or operational playbooks.Excellent communication skills in Portuguese and English (written and verbal).Nice to HaveKnowledge of global regulatory environments and risk trends.Previous experience handling high-stakes incidents in online platforms or apps.Mandarin is a plus.
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Trust & safety manager [risk & response]
3 semanas atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community.Key ResponsibilitiesManage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts.Handle inquiries and escalations from authorities,...
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Trust & Safety Manager Risk & Response
1 semana atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community.Key ResponsibilitiesManage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts.Handle inquiries and escalations from authorities,...
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Trust & Safety Manager Risk & Response
2 semanas atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Trust & Safety Manager Risk & Response
Há 2 dias
São Paulo, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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atendente - banco bmg - grupo amp - penha
1 semana atrás
São Paulo, São Paulo, Brasil Grupo AMP Tempo inteiro R$27.000 - R$35.000 por anoDESCRIÇÃOSobre a vagaO Grupo AMP é uma empresa inovadora que se destaca por sua parceria estratégica como correspondente bancário do BMG, um dos principais bancos de credito do país. Contamos com mais de 65 lojas e empregando mais de 320 colaboradores, oferecendo soluções financeiras eficientes e acessíveis, promovendo a inclusão bancária e o...
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Trust & Safety Manager Risk & Response
3 semanas atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Auxiliar Adminstrativo E Financeiro
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Auxiliar Adminstrativo E Financeiro
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São Paulo, Brasil Dan Amp Tempo inteiroBuscamos profissionais com experiência em adminstração e financeiro para trabalho no controle de contas a pagar e receber, emissão de relatórios, emissão de notas fiscais de diversos modelos. É imprescindível ter experiência. Formação Acadêmica: Não informado Salário: **** Cargo: Outros Empresa: Dan amp Assistência técnica em equipamentos...
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Auxiliar Adminstrativo E Financeiro
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Auxiliar Adminstrativo E Financeiro
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São Paulo, Brasil Dan Amp Tempo inteiroBuscamos profissionais com experiência em adminstração e financeiro para trabalho no controle de contas a pagar e receber, emissão de relatórios, emissão de notas fiscais de diversos modelos. É imprescindível ter experiência. Formação Acadêmica: Não informado Salário: **** Cargo: Outros Empresa: Dan amp Assistência técnica em equipamentos...
