Risk & response manager [trust and safety]
2 semanas atrás
This role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community.Key ResponsibilitiesManage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts.Handle inquiries and escalations from authorities, regulators, law enforcement, and court orders, ensuring compliance with Brazilian laws and internal policies.Review and assess sensitive or harmful content with professionalism and discretion.Identify emerging risks and harmful trends, sharing insights to improve policies and enforcement strategies.Support and lead responses to major incidents (e.g., elections, disinformation campaigns, crisis events).Develop and maintain Standard Operating Procedures (SOPs) to ensure scalable and consistent risk response processes.Collaborate with internal teams (Policy, Product, Operations, Legal, Public Affairs) and represent the company in discussions with external stakeholders when required.QualificationsBachelor’s degree in Law, Political Science, International Relations, Communications, or related field (or equivalent experience).Experience in Trust & Safety, Risk Response, Law Enforcement Response, Online Content Moderation, or similar roles.Strong knowledge of Brazil’s digital and regulatory landscape, especially regarding online platforms, elections, and content risks.Proven ability to manage sensitive escalations and make sound decisions under pressure.Strong analytical and investigative skills, with experience drafting SOPs or operational playbooks.Excellent communication skills in Portuguese and English (written and verbal).Nice to HaveKnowledge of global regulatory environments and risk trends.Previous experience handling high-stakes incidents in online platforms or apps.Mandarin is a plus.
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Risk & Response Manager [Trust and Safety]
4 semanas atrás
Brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key ResponsibilitiesManage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts.Handle inquiries and escalations from...
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Risk & Response Manager Trust And Safety
4 semanas atrás
Brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Risk & Response Manager [Trust and Safety]
4 semanas atrás
Brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Risk & Response Manager [Trust and Safety]
3 semanas atrás
Brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Risk & Response Manager Trust And Safety
4 semanas atrás
Brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities - Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. - Handle inquiries and escalations from...
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Risk & Response Manager [Trust and Safety]
1 semana atrás
brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Risk & Response Manager [Trust and Safety]
4 semanas atrás
Brasília, DF, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key Responsibilities Manage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts. Handle inquiries and escalations from...
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Risk & Response Manager Trust And Safety
4 semanas atrás
Brasília, Brasil Kuaishou Technology Tempo inteiroThis role is critical in managing escalations, mitigating risks, and protecting the integrity of our platform and community. Key ResponsibilitiesManage complex escalations from Customer Service and cross-functional teams, including copyright, advertising fraud, hate speech, minor safety, and underage accounts.Handle inquiries and escalations from...
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Strategic Risk Mitigator
2 semanas atrás
Brasília, Brasil beBeeRiskManagement Tempo inteiroRisk Response Manager This role involves strategically managing complex risks and escalations to protect the integrity of our online platform and community. Key Responsibilities: Risk Management : Oversee the escalation process from customer service and cross-functional teams, addressing copyright infringement, advertising fraud, hate speech, minor safety...
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Whs Delivery Station Manager
Há 3 horas
Brasília, Brasil Amazon Logistica do Brasil Tempo inteiro**DESCRIPTION**: The WHS Delivery Station Manager will be responsible for 5 to 7 Delivery Stations to execute company Safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our...
