Account Receivable Analyst

Há 20 horas

Curitiba, Para, Brasil SGF Global Tempo integral

Grátis com e-mail ou Google

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Grátis com e-mail ou Google

Responsabilidades e atribuições

Analyze, reconcile, and resolve discrepancies in secured and unsecured customer accounts receivable.
Investigate root causes of claims, deductions, short payments, and unsettled invoices, ensuring timely and accurate resolution.
Communicate effectively with customers and internal teams (Customer Service, Sales, Distribution Centers, Accounting) to resolve account issues.
Maintain accurate documentation of account activities within ERP systems (e.g., SAP), Electronic Customer Files, and related tools.
Reconcile open credit memos and ensure proper matching or resolution of unpaid or partially paid invoices.
Analyze recurring issues to identify trends and contribute to continuous improvement initiatives.
Interact with middle and senior management of internal and external stakeholders during complex or sensitive account discussions.
Coordinate refund requests through proper research and documentation to finalize account closures.
Ensure compliance with internal policies, procedures, and documentation standards related to accounts receivable and collections.

Requisitos e qualificações

Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant professional experience.
Fluent English, with the ability to participate in daily meetings and prepare reports for the U.S. headquarters.
Previous experience in accounts receivable, credit, collections, or financial operations.
Strong knowledge of account reconciliation, dispute resolution, and financial analysis.
Experience working with ERP systems such as SAP and electronic customer documentation tools.
Proficiency in Microsoft Excel and other Office applications.
Strong analytical, problem-solving, and decision-making skills, with high attention to detail.
Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
Excellent communication skills with the ability to interact effectively with customers and cross-functional teams.
Self-motivated, organized, and able to work independently with minimal supervision.
Commitment to collaboration, continuous improvement, and best practices within a shared services environment.

Informações adicionais