IT Specialist
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Key Responsibilities
• IT Infrastructure & Support: Manage servers, networks, equipment, cloud platforms, corporate accounts, email, domains, user access, and Windows logins; handle IT equipment procurement, configuration, installation, and maintenance; support CCTV, conference room systems, printers, and other office technology; monitor connectivity and support disaster recovery and business continuity.
• Systems & Application Management: Administer and support DMS, CRM, and WMS systems, including permissions, configuration, and incident resolution; coordinate system updates and improvements; document user and dealer issues and requirements and follow up on improvements.
• Systems Integration & Vendor Management: Coordinate local technology vendors; support interface development, system integration, and data exchange; participate in integration testing and validation between DMS, CRM, WMS, and third-party systems such as ERP and financial platforms; coordinate international teams and local vendors to resolve technical issues.
• Information Security: Implement information security policies, monitor access permissions and security controls, support IT audits, vulnerability assessments, and cybersecurity preventive measures, and identify risks and recommend mitigation.
• Project & Vendor Management: Manage IT vendor relationships, monitor contracts, deliverables, and SLAs; support quotations, technical evaluations, and procurement; participate in IT project planning, implementation, and monitoring.
• Data & IT Asset Management: Support data governance and BI tool implementation and maintenance; develop data analysis and management reports; maintain IT asset inventory and monitor equipment allocation, maintenance, and replacement.
• Budget Planning: Support annual IT budget and CAPEX/OPEX planning; monitor costs for contracts, licenses, equipment, infrastructure, and technology services. Requirements
• Bachelor's degree in IT, Computer Science, Information Systems, Computer Engineering, or a related field.
• Experience in IT infrastructure, systems administration, and corporate IT support.
• Experience with DMS, CRM, and WMS systems; automotive industry preferred.
• Knowledge of systems integration, interfaces, APIs, data exchange, networks, servers, cloud environments, and IT administration.
• Knowledge of information security and access management; experience with vendor coordination and IT projects.
• Strong analytical and problem-solving skills and communication skills; able to work with cross-functional and international teams.
• Advanced English is an advantage. Work Arrangement
Location:
São Paulo, Brazil; 100% on-site; company confidential.
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