Tax Controversy Assistant Manager

About The Team About Shô Here at Shô, we believe every team member is essential to our success, and that diverse perspectives and experiences are key to moving our business forward and pushing our purpose of changing the world for the better. Being part of our team means growing in a fast-paced culture. If you love taking on big responsibilities and doing what’s never been done before, Shô is the place for you. Here, you’ll face big challenges, work collaboratively with a diverse team, and help shape the future of e-commerce in Brazil, creating a positive impact on millions of people’s lives. Work Model We use a hybrid work model, which allows people to adjust their work environment based on their personal needs while still promoting collaboration and interaction in the office. What will your mission be? Responsible for the end-to-end ownership of tax controversy for the group’s companies in Brazil: managing notifications, summonses, inspections and assessments from federal, state and municipal tax authorities, ensuring every response is delivered within statutory deadlines and with the highest technical quality. Build defense strategies together with Legal and external counsel, develop a deep understanding of Shopee’s operations and internal data flows to gather evidence effectively, and provide leadership with a clear view of exposure and case progression.

Job Description
What your day-to-day will loo like:
• Own the intake, triage and response of all tax authority notifications, summonses and inspections (federal, state and municipal) for the BR entities;
• Guarantee compliance with statutory response deadlines, which are fixed by law and generally cannot be extended;
• Coordinate on-site inspection support and act as the primary point of contact with tax authorities;
• Maintain complete and organized case files, deadline control and documentation;
• Own the intake, triage and response of all tax authority notifications, summonses and inspections (federal, state and municipal) for the BR entities;
• Guarantee compliance with statutory response deadlines, which are fixed by law and generally cannot be extended;
• Coordinate on-site inspection support and act as the primary point of contact with tax authorities;
• Maintain complete and organized case files, deadline control and documentation;
• Develop deep knowledge of Shopee’s business models, systems and data flows;
• Build an internal network across business, product, engineering and finance teams to obtain information and evidence quickly;
• Translate authority requests into precise internal data requirements and validate the accuracy of information provided;
• Maintain the controversy exposure map (cases, amounts, stages and probabilities), supporting provisioning assessments;
• Report case progression and exposure to Finance leadership on a regular cadence;
• Recommend preventive actions to compliance and advisory teams based on inspection trends. Requirements What you need to take on this challenge:
• Completed bachelor’s degree, preferably in Law or Accounting;
• Advanced Excel and PowerPoint, familiarity with tax systems and AI productivity tools is a plus;
• Experience in tax controversy / administrative tax litigation, dealing directly with federal, state and municipal authorities, preferably in large companies or law firms;
• Fluency in English. Benefits
• Health and dental insurance, extended to dependents;
• Partnership with Wellhub (Gympass) and TotalPass;
• Flexible meal/food allowance;
• Transportation or mobility allowance;
• Flexible benefits;
• Partnership with the Zenklub app;
• Discretionary annual bonus linked to performance. Diversity and Inclusion We value diverse talent and encourage applications from people of all backgrounds, regardless of race, gender, sexual orientation, disability, age, or any other characteristic. We continuously work to foster a welcoming environment through initiatives and affinity groups that strengthen an increasingly inclusive culture. We want to be a place where you can truly be yourself, grow with autonomy, and help shape the future alongside us. It is through this diversity that we create impact and build the future of e-commerce in Brazil. What Makes You Unique Makes Us Better AND OUR IMPACT LEAVES A MARK 🧡 N-M80