Plant Production Quality Engineer Level 1

Forvia, a sustainable mobility technology leader
We pioneer technology for mobility experience that matter to people.
Your mission, roles and responsibilities
Act as the primary quality interface between customers and Faurecia, representing the company in all customer quality-related matters;
Represent the voice of the customer within the organization, ensuring customer requirements, expectations, and concerns are effectively communicated and addressed;
Lead customer complaint management activities, ensuring timely responses and effective containment, root cause analysis, and corrective actions;
Coordinate and monitor problem-solving activities using structured methodologies such as 8D, 5 Whys, and Ishikawa;
Collaborate with cross-functional teams to drive continuous improvement and customer satisfaction;
Monitor customer quality performance indicators and support the achievement of quality objectives;
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in accordance with IATF *, customer requirements, and internal standards;
Participate in and support internal, customer, and third-party audits, ensuring effective implementation of corrective actions and continuous system improvement;
Promote quality culture and ensure adherence to company procedures, processes, and customer requirements throughout the organization.
Your profile and competencies to succeed
Education
Bachelor's degree in Engineering or a related field required.
Experience
Experience in quality assurance, customer quality, quality management systems, or a related field.
Experience supporting customer requirements and acting as an interface between customers and internal cross-functional teams.
Experience in problem-solving methodologies and corrective action management.
Experience supporting internal, customer, or certification audits.
Experience in a manufacturing or automotive environment preferred.
Knowledge of customer-specific requirements and industry quality standards is a plus.
Knowledge, Skills & Abilities
Knowledge of quality tools and methodologies, including 8D, 5 Whys, Ishikawa, APQP, and PPAP.
Understanding of Quality Management Systems (QMS) and continuous improvement methodologies.
Strong customer focus and ability to represent the organization in customer-facing activities.
Ability to represent the voice of the customer within the organization and ensure deployment of customer requirements.
Strong analytical and problem-solving capabilities.
Excellent communication and interpersonal skills.
Ability to influence and collaborate across multiple functions and organizational levels.
Ability to manage multiple priorities in a fast-paced environment.
Advanced English proficiency.
Strong attention to detail and commitment to quality and customer satisfaction.
What we can do for you
At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
We welcome energetic and agile people who can thrive in a fast-changing environment.
People who share our strong values.
Team players with a collaborative mindset and a passion to deliver high standards for our clients.
Lifelong learners.
High performers.
Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count.
We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.
Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world)
We offer a multicultural environment that values diversity and international collaboration.
We believe that diversity is a strength.
To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.
Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June **, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the Paris Agreement of limiting global warming to 1.5°C.
Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy.
Why join us
FORVIA, a global automotive technology supplier, comprises the complementary technology and industrial strengths of Faurecia and HELLA.
With over * people, including more than 12,000 R&D engineers across 40+ count