Performance Manager
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## Performance ManagerApply: Sao Paulo, Brazil: Full time: Posted Yesterday: ***Job Summary:At Exos, we believe in unlocking everyone's potential for peak performance, and we're passionate about making it happen.
As a leader in human performance, we deliver world-class training, coaching, and education to athletes and high-performing individuals across the spectrum.
We're seeking an experienced Performance Manager to lead our team of high-caliber coaches, fostering a culture of excellence and growth.
In this management role, you'll oversee client programs, guide and support staff, and drive program innovation using Exos' cutting-edge methodology.
If you're passionate about leadership in coaching, committed to client success, and ready to make a lasting impact, we want to hear from you.
Responsibilities:* Serve as the primary day-to-day contact for client operations, maintaining proactive communication to ensure client goals are consistently met.
* Partner with the client to lead a variety of engagement activities, such as educational events, wellness fairs, and informational sessions.
* Manage daily facility floor operations, ensuring smooth functioning, safety, and an exceptional client experience.
* Guide, mentor, and support your team to deliver world-class service, driving staff engagement, motivation, and development.
* Safely instruct, motivate, and assist clients to achieve their goals in a professional and ethical manner, following Exos' methodology and standards.
* Oversee site-level implementation of operational and staffing plans, ensuring alignment with contractual obligations and program quality.
* Collaborate regularly with the leadership and client success team to meet and exceed client expectations.
* Conduct performance evaluations for site staff, maintain documentation, and foster a positive and supportive team culture.
* Evaluate site-level operations, team performance, and client metrics to ensure alignment with Exos and/or client objectives.
Qualifications:* Bachelor's degree in Kinesiology, Sports Science, or related field; Master's preferred.
* Minimum of three (3) years of strength coaching or personal training experience.
* Current industry certification (NSCA-CSCS or NASM preferred).
* Current CPR/AED and First Aid certifications.
* Current CREF License* Strong familiarity with EXOS methodology, products, and solutions.
* Excellent presentation skills adaptable to both small and large group settings.
* High energy and genuine passion for helping clients achieve their goals.
* Exceptional customer service skills with a focus on client satisfaction as a top priority.
* Verbal and written fluency in Portuguese and English required due to necessary communication with clients and team members globally
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