Customer Data Administration Specialist Ii
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Review requests and create customer accounts in SAP ECC, Salesforce, and Microsoft Dynamics, ensuring data is entered accurately.
Validate customer details, including legal, tax, and address information, using reliable sources and additional research when needed.
Compare records across systems and datasets to identify existing accounts and prevent duplicates.
Support the integration of customer data from an acquired company, assessing whether to create a new account or update an existing one.
Identify and resolve inconsistencies to improve the quality of customer master data.
Export, filter, and review data in systems and spreadsheets to support account validation and decision-making.
Work with Sales and other teams to clarify information and resolve account-related questions.
Required Experience and SkillsHands-on experience with SAP, including retrieving and reviewing data to support decisions.
Experience reviewing, validating, and comparing large volumes of data.
Fluent English for communication with international teams.
Ability to identify inconsistencies, assess information from multiple sources, and make independent decisions within established guidelines.
Strong attention to detail, a focus on accuracy, a proactive approach, and good communication skills.
Preferred Experience and SkillsExperience with customer master data, data governance, or data quality.
Experience creating, updating, or validating customer accounts.
Knowledge of Salesforce and Microsoft Dynamics.
Experience with bulk data uploads or processing.
Excel skills for exporting, filtering, and performing basic data manipulation.
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