Hardware Asset Management Analyst

Career Area Technology, Digital and Data Job Description Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place.
We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Job Summary The Senior IT Analyst Applications - Hardware Asset Management Analyst will serve as a key member of the Hardware Asset Management (HAM) team within the Enterprise Asset Management IT organization.
This position is responsible for advancing enterprise hardware asset governance, improving asset data quality and visibility, and designing solutions that strengthen asset lifecycle management.
The analyst will collaborate with asset class owners, business stakeholders, and cross-functional IT partners to identify and prioritize operational challenges, conduct assessments, and implement process and governance improvements.
The position will also lead automation and process-unification efforts, contribute subject matter expertise to enterprise initiatives, and support the ongoing health and sustainability of the Configuration Management Database (CMDB).
What you will do Lead hardware asset governance and onboarding initiatives across assigned asset classes.
Build trusted relationships with asset class owners, business stakeholders, and cross-functional IT partners.
Assess and prioritize operational, governance, data-quality, financial, audit, and security challenges.
Design and implement scalable process improvements that strengthen asset lifecycle management.
Lead efforts to automate and standardize asset lifecycle processes across platforms.
Analyze asset data to identify gaps, trends, risks, and improvement opportunities.
Drive improvements to asset visibility, data quality, and CMDB health.
Serve as a HAM subject matter expert for projects and enterprise initiatives.
Develop reporting and analytics that support informed business decisions.
Provide guidance on HAM policies, governance requirements, and industry practices.
Provide technical mentoring to HAM analysts and promote accountability, collaboration, and technical development.
Serve as an escalation point for HAM governance and policy questions, including urgent support when required.
What you will have Hardware Asset Management & Governance – Expertise in hardware asset lifecycle management, asset governance, CMDB/data quality, risk management, compliance, and enterprise controls that improve visibility, accountability, and audit readiness.
Process Optimization, Automation & Analytics – Drives process improvement through automation, standardization, and data-driven decision making using ServiceNow, Excel, SQL, and enterprise data sources to reduce complexity, improve efficiency, and mitigate risk.
Leadership, Collaboration & Problem Solving – Leads cross-functional initiatives, builds strong stakeholder relationships, translates complex concepts into actionable recommendations, and develops sustainable solutions through effective communication, collaboration, and mentorship.
Basic requirements Bachelor's degree or equivalent practical experience in information technology, computer science, data engineering, information systems, or a related field.
Pre-Advanced English.
Six or more years of experi