Livestream Quality

Salary: Starting from USD 500/month during the initial onboarding period, with substantial performance-based salary reviews and advancement opportunities from Month 3 onwards
About City Explorer
City Explorer is a global livestreaming platform connecting people and cultures through authentic, real-time experiences.
Through our network of Explorers, viewers around the world can discover cities, cultures, communities, landscapes, and everyday life as it happens.
Supported by professional equipment, structured training, and dedicated coaching, our mission is to create one of the world's largest collections of high-quality real-life livestreams.
As our platform continues to expand internationally, maintaining exceptional livestream quality is one of our highest priorities.
The Opportunity
We are seeking a Livestream Quality & Operations Manager to lead our coaching team and oversee livestream quality across the platform.
This is a leadership position for someone who combines strong operational discipline, content awareness, coaching ability, and a hands‐on approach to quality management.
You will work closely with coaches, Explorers, and platform leadership to ensure that livestreams consistently meet technical, content, and presentation standards while helping shape the future growth of City Explorer.
Because our livestreams operate across multiple countries and time zones, this role requires initiative, ownership, and the ability to maintain high standards within a dynamic and fast‐moving environment.
Key Responsibilities
Lead, coordinate, and support the livestream coaching team
Maintain quality standards across all livestream categories and regions
Monitor both technical performance and content quality
Review coaching processes and ensure consistent feedback standards
Identify quality issues proactively and implement corrective actions
Improve coaching workflows, reporting systems, and operational procedures
Support onboarding, training, and development of coaches and Explorers
Collaborate with leadership to continuously raise platform standards
Ensure Explorers deliver engaging, structured, and professional livestream experiences
Help build scalable quality‐control systems as the platform grows
Requirements
English C2, Portuguese C2, and Spanish C2 proficiency
High accountability and strong ownership mindset
Excellent leadership, communication, and organizational skills
Experience in livestreaming, content production, media operations, coaching, or related fields
Strong decision‐making and problem‐solving abilitiesPreferred Qualifications
Previous experience leading teams or managing operations
Background in broadcasting, digital media, content production, or creator management
Experience training, mentoring, or supervising creators or content teams
Familiarity with IRL livestreaming and real‐time content operations
Experience developing quality assurance processes or operational standards
What We Offer
A leadership role within a rapidly growing international platform
Direct influence over the quality and direction of City Explorer's global content
Clear career progression and performance‐based salary growth
Opportunity to build systems, processes, and teams from the ground up
Remote work with an international team
Long‐term growth opportunities as City Explorer expands into new markets
The chance to help shape one of the world's most unique real‐time media platforms
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