Outreach Operations Specialist

Project Process DescriptionGDO Outreach Operations specialist requires excellent communication, time management and organizational skills to join our Outreach team.
The role will focus on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on a global mapping platform through the Geo Data Upload Tool.
GDO Outreach Operations specialist requires excellent communication, time management and organizational skills to join our Outreach team.
The role will focus on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on a global mapping platform through the Geo Data Upload Tool.
You will use your business development and relationship building skills to identify and effectively communicate mutually beneficial opportunities to both partners and the project team.
Core Competencies0-1 year of experience working in digital/technology companies with tech productsFluent SpanishFluent EnglishExperience in Business Development and B2B partnerships/sales, customer serviceExperience working in digital/technology companies with tech productsExpertise in Salesforce.com; Google DriveKnowledge in Geographic Information System toolsDetailed Role & ResponsibilitiesConduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of a global mapping platform and benefit end usersCommunicate the project's geo mission to authoritative entities and engage with potential partners to share basemap data for inclusion on the platform, primarily through promotion of the Geo Data Upload (GDU) Tool, using documentation provided by the project teamLiaise between external partners and stakeholder teams to convey requirements, validate data, coordinate and communicate updates about fixes/edits, etcReport details of outreach and/or operational issues to GDO Outreach Operations Lead.
Report project status and identify insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etcManage and track all data submissions (through GDU or outside GDU) with GDO operations teams and various external partnersUpdate information in internal planning tools and platforms as required, including logging and tracking all research, outreach, rejections, resulting submissions, etcDocument on deliverables, such as # of partners contacted/onboarded, # of open data sources identified or data sets submitted/ ingested, # of edits made originating from outreached sourcesAddress and resolve external partner queries associated to the projectTroubleshoot process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etcManage data pipeline from receiving the data captured by Partners to the creation of launch schedules, ensuring highest quality of captured data as outlined in the Operational GuidelinesUtilize internal and third-party tools to engage with new Partners and track communicationsWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
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