Customer Order
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Location:Subotica, RS, **
Business Unit:Ametek Mocon
Posting Date:Apr 24, **
- We're seeking a proactive and customer-focused Customer Order & Engagement Specialist** to manage order processing and deliver exceptional support.
This role is central to ensuring smooth communication between customers and internal teams, resolving issues efficiently, and maintaining high service standards.
- Key Responsibilities:
- The Customer Order & Engagement Specialist will:
- Accurately process and manage customer orders
- Serve as the main contact for inquiries, complaints, and updates
- Coordinate with internal teams to ensure timely fulfilment
- Maintain records and generate reports to support improvements
- Build strong customer relationships and resolve issues proactively
- Requirements:
- Associate or Bachelor's degree in Supply Chain, Logistics, Business, or related field (preferred)
- Fluent in English (written and spoken)
- 2-5 years' experience in customer service, order management, or supply chain
- Experience with CRM/ERP systems (e.g., SAP, Oracle) and order processing tools
- Knowledge of shipping, inventory, and supply chain principles
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Strong communication, problem-solving, and organizational skills
- Detail-oriented with excellent data entry and reporting abilities
- Customer-focused with a commitment to service excellence
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.