Human Resources Continuous Improvement Lead

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions.
They reflect the communities we live in and the world where we do business.
Their diversity is our strength.
We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future.
Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.
If you're looking for a challenge and meaningful role, you're in the right place.
About you and this role Dow has an exciting opportunity for a Human Resources Continuous Improvement Lead
This position can be located in Midland (MI, USA), Houston (TX, USA), Terneuzen (NLD), Sao Paulo (BRA), Mumbai (IND) or Shanghai (CHN) .
In this role, you will enable a culture of continuous improvement across HR Service Delivery by establishing the governance, tools, methodologies, reporting, and delivery practices that support improvement initiatives across disciplines.
Working closely with discipline leaders and key stakeholders, you will ensure improvement opportunities are prioritized, managed, measured, and executed consistently while providing visibility into progress, outcomes, resource utilization, and business impact.
You will serve as a strategic enabler by providing project management, change management, performance improvement, and technology frameworks that allow disciplines to successfully identify, execute, and sustain improvements.
You will also serve as an influential leader to the Citizen Developer team and be accountable for capacity planning, work prioritization, delivery governance, and capability development.
Additionally, you will act as the operational excellence center of expertise for HR Service Delivery, enabling business-led improvement initiatives through robust governance, methodologies, analytics, project delivery capabilities, and technology enablement.
Responsibilities Establish and maintain processes, standards, and governance models that enable consistent improvement, automation, and technology initiatives across HR Service Delivery.
Serve as an influential leader to the Citizen Developer team, providing oversight for resource planning, work intake, prioritization, capacity management, governance, and delivery execution.
Manage and monitor the portfolio of HR improvement initiatives, ensuring alignment of resources, priorities, timelines, dependencies, and organizational objectives.
Develop and maintain continuous improvement frameworks, operating procedures, templates, and best practices that support consistent execution and sustainable results.
Enable discipline to execute continuous improvement initiatives by providing methodologies, tools, facilitation, governance, and delivery support.
Facilitate structured problem-solving, project planning, and improvement activities to help teams effectively address operational challenges and opportunities.
Drive standardization of improvement practices across disciplines, ensuring a common approach to prioritization, measurement, execution, and reporting.
Evaluate, implement, and govern improvement solutions that enable process optimization, workflow efficiency, operational visibility, and scalable service delivery.
Maintain governance and standards for improvements delivered through Citizen Development and other continuous improvement channels.
Support disciplines in assessing and leveraging automation, self-service, reporting, and digital solutions to improve operational effectiveness.
Define and promote best practices, standards, and tools for project management, change management, continuous improvement, and solution implementation.
Provide consulting, coaching, and guidance to project teams and discipline leaders on improvement methodologies, project governance, stakeholder engagement, and change adoption.
Ensure improvement initiatives incorporate appropriate change management practices to support successful adoption and long-term sustainability.
Required Qualifications A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking.
A minimum of 4 years of relevant working experience.
Must be willing and able to work a flexible schedule as needed in order to collaborate during US business hours.
For U.S. Applicants: A minimum requirement for this U.S. based position is the ability to work legally in the United States.
No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Preferred Qualifications A degree in Business, Human Resources, Engineering, Operations Management, Information Sys