Credit And Collection Specialist
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Key Tasks recommend credit limits and payment terms.
> Conduct proactive account reviews and resolve complex collection issues, including disputes, deductions, and billing discrepancies through effective communication.
> Collaborate with cross-functional teams (Sales, Customer Service, Billing, etc.) to resolve issues impacting cash flow and customer satisfaction.
> Maintaining accurate records of all chasing activity > Regularly communicating with management on potential an irrecoverable receivables or payment disputes > Developing and improving internal processes and controls with regards to credit control in line with best practice > Meeting and/or exceeding quarterly targets for cash collection and reducing reporting of late payments > Prepare and present aging analysis, DSO performance, risk reports, and other key metrics to management.
> Lead or contribute to continuous improvement initiatives to enhance processes, systems, and controls.
> Support month-end and quarter-end close activities, including cash forecasting and bad debt provision analysis.
> Ensure compliance with internal credit policies, SOX controls, and external regulatory requirements.
> Review invoice accuracy and initiate customer invoice postings within the Company's ERP system, ensuring completeness and compliance with established processes.
> Process and allocate customer payments, including cash, cheque, and credit card transactions, ensuring accurate and timely recording within the ERP system.
> Create and maintain new e-procurement setups while coordinating with customers to ensure successful implementation and ongoing support.
> Review, validate, and approve credit memo requests submitted by team members, ensuring adherence to company policies and approval guidelines.
> Calculate customer-specific commissions for unique commercial arrangements, ensuring accuracy and alignment with contractual agreements.
Key Requirements > Good level of written and spoken English (C1) > Minimum 2–5 years of experience in Credit
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