Technical Sales Engineer

We are looking for a customer-focused Technical Sales Engineer to join Quortex.

In this role, you will collaborate closely with Sales teams and customers to understand business challenges, design technical solutions, and demonstrate the value of Quortex technologies. You will act as a trusted advisor throughout the sales process, helping customers evaluate architectural options and achieve their business objectives.

This position combines technical expertise, customer engagement, solution design, and business consulting. You will work with telecommunications operators, broadcasters, media companies, streaming providers, and technology partners to design innovative video delivery and streaming solutions.

Professional proficiency in English is required. Portuguese and Spanish language skills are highly desirable to support customer engagement and business growth across the region.

What you’ll do

Customer Engagement and Solution Consulting

• Act as a technical advisor and subject matter expert for customers and partners.
• Partner with Sales teams to develop customer strategies and solution approaches.
• Understand customer business and technical requirements and translate them into tailored solutions.
• Build trusted relationships with stakeholders, from technical teams to executive decision-makers.
• Communicate the business value, expected return on investment, and strategic benefits of proposed solutions.
• Conduct technical discovery sessions and architecture workshops.

Solution Design and Technical Leadership

• Design and present solution architectures across the Quortex portfolio, including SaaS, public cloud, private cloud, hybrid, and on-premises offerings.
• Recommend scalable, reliable, and cost-effective architectures aligned with customer objectives.
• Design solutions covering end-to-end video processing, delivery, monitoring, and distribution workflows.
• Advise customers on cloud video workflows, scalability, content delivery, recording, and monitoring.
• Translate customer requirements and market feedback into recommendations that can contribute to product roadmaps.
• Support customers with architectural decisions and video workflow migration to the cloud.

Pre-Sales Support

• Deliver product demonstrations, technical presentations, workshops, and knowledge-sharing sessions.
• Lead and support Proof of Concept activities, translating customer needs into clear technical use cases and success criteria.
• Participate in RFP and RFI processes.
• Prepare technical proposals and responses to customer requirements.
• Create solution documentation, architecture diagrams, and supporting technical materials.
• Troubleshoot technical issues related to Linux, networking, video systems, and system integrations during demonstrations and Proofs of Concept.

Business Development and Market Engagement

• Contribute to territory planning and account strategies.
• Support lead-generation activities through customer engagement, webinars, presentations, events, and technical content.
• Collaborate with partners, resellers, systems integrators, and other ecosystem stakeholders to develop joint opportunities.
• Represent Quortex at industry conferences, trade shows, and customer events when required.
• Participate as an exhibitor or speaker at relevant industry events, depending on experience and business needs.

Internal Collaboration

• Work closely with Product Management, Engineering, Customer Success, and Sales teams.
• Provide customer feedback, competitive intelligence, and market insights to support product development.
• Help connect customer needs with product capabilities and future roadmap opportunities.
• Share technical knowledge and best practices across the organization.

What we’re looking for

Mandatory Technical Experience

• Knowledge of end-to-end video workflows, including:

Ingest

Encoding and transcoding

Statistical multiplexing, or statmux

Adaptive Bitrate Streaming, or ABR

Over-the-Top delivery, or OTT

Direct-to-Home distribution, or DTH

Primary distribution

Cable distribution

• Experience troubleshooting Linux environments, networking, and system integrations.
• Knowledge of public and private cloud architectures applied to video workflows.
• Experience designing or deploying cloud-based video solutions.
• Ability to conduct Proofs of Concept, from understanding customer requirements to de