Revenue Assurance Junior Specialist

7 meses atrás


Curitiba, Brasil Infobip Tempo inteiro

Responsibilities:

• Exposure to Order To Cash Process (Billing, Collections and Cash Application) is mandatory.

• Maintain up-to-date billing system.

• Generate and send invoices to customers.

• Follow up on timely collection with customers and escalate to internal/external stakeholders in case of delays in payment.

• Apply payments to open invoices.

• Perform customer account reconciliations.

• Monitor/Review customer account details for non-payments, delayed payments, and other irregularities.

• Research and resolve payment discrepancies.

• Preparing and reviewing AR aging.

• Investigate and resolve customer queries.

• Liaise with GL/Accounting team to ensure accurate AR balances are reflected in GL control accounts.

Requirements:

• Minimum years of experience in collections, AR and/or billing.

• Must have basic accounting skills to be able to research accounts and aging reports.

• Experience working on aged accounts in a BB environment.

• Excellent knowledge of Microsoft Word, Excel, Power point and Outlook.

• Knowledge of collection techniques, policies, procedures and principles of credit and collections.

• Must have creativity, ingenuity, and flexibility to adapt to each customer situation in an unscripted call.

• Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance.

• Demonstrate career progression and skill growth.

• Bachelor’s degree preferred in an accounting and/or finance-related field.

• Peoplesoft experience will be handy


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