Consulting Services Account Specialist

Há 1 mês

Brasília, Brasil Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) Tempo inteiro

About the job

The Red Hat Global Professional Services team is looking for a motivated expert to join us as a Consulting services Account Specialistin Brasília, Brazil. In this role, you will serve as a business expert and apply your deep consulting services background to further increase strategy development, key initiatives mapping, solutions design, and project implementation in your territory. You’ll be a key member of the Brazilian Professional Services team, focused on public sector territory, coordinating directly with business stakeholders and technology, application, and operations teams to help develop strategy and guide it to successful implementation. As a Consulting Services Account Specialist, you will develop solutions to meet business requirements and make sure that project implementation meets our standards and quality. You should also have a great sense of urgency and customer focus. Successful applicants must reside in a country where Red Hat is registered to do business.

What you will do

Work with business stakeholder teams to solve strategic problems and gain advantage on opportunities; establish target state, transition states, and baseline architectures by creating strategy maps composed of business, application, and technology aspects along with outcomes, interdependencies, and implementation sequences

Provide oversight to architects, consultants, and project managers, including external consultants, on the development of specific strategies and implementation plans related to project definition

Provide oversight and design advisory and implementation support during implementation for multiple concurrent initiatives; perform architecture and change management activities on all architectural elements, including business, application, and technology

Create solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders; evaluate options like features, benefits, functionality, return on investment (ROI), total cost of ownership (TCO), risk, time to market, and enterprise alignment context and subsequently present, educate, and guide business teams in making better investment decisions

Determine, document, and communicate technical and business requirements

Provide oversight on projects to ensure alignment with corporate, legal, and regulatory requirements and industry standards

Participate in architectural reviews of solutions and provide concrete feedback and specific recommendations

Provide project and technical leadership to multiple complex projects using standard project methodologies and resource management

Ensure professional growth through participation in professional organizations, seminars, user groups, and industry networking

Educate subject matter experts on the implementation of optimization for digital transformation, solutions, and business strategies related to local industry, including finance, government, telecommunications (telco), etc.

Display pragmatism in balancing short and long-term approaches and tradeoffs, taking into account business drivers

What you will bring

Bachelor's degree; master's degree in computer science or engineering, or an MBA

5+ years of experience working in Services (Consulting, Training, Technical Account Manager) with enterprise business architecture experience

Experience working as a sales engineer, IT sales architect, or in an equivalent role with enterprise accounts

Ability to interpret customer business and technical needs and provide adapted solutions

Expertise in designing implementation solutions to deliver expected business outcomes via applying business architecture changes and application and technology capabilities

Solid skills in and experience with cloud paradigms, concepts, and technologies

Deep knowledge of strategy development approaches with a multi­year outlook

Mandatory knowledge of software development life cycle practices, including agile and waterfall methodologies like scrum

Solid written and verbal communication skills

Excellent presentation, communication, and documentation skills

Fluent language skills in English; advanced Spanish is highly desired

#LI-FV1

About Red Hat
is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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