SAP iXp Intern

6 meses atrás

São Leopoldo, Brasil SAP Tempo inteiro

What you’ll do

:
Position title: SAP iXp Intern – Product Support S/4HANA Procurement 
Location: São Leopoldo, RS- Brazil (hybrid)
Support the team with monitoring of incoming incidents, queue management and other activities. Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services Analyze and resolve reported incidents by means of knowledge databases and/or verifying customizing entries or hardware parameters Root Cause Analysis of reported incidents Incident deflection (productizing knowledge, moderating forums, knowledge sharing, etc.) Participation in global projects around support processes, infrastructure requirements and quality assurance Report errors to Development Provide consulting for customers on procedural issues and queries

 
What you bring
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

University students enrolled in Information Technology, Computer Science, Engineering or related areas Knowledge in Object Oriented Programming (Java, C++, ABAP/4, Python, Javascript, etc.) is desirable Knowledge in SAP ERP Business Processes would be a benefit Good customer focus and communication skills (oral/written) Problem solving/analytical skills Advanced in English

Meet your team 
Intern position to work with S/4HANA Procurement at SAP Product Support. We are looking for a Support intern who is driven by a desire to provide outstanding customer service.
The primary responsibility is to assist the team in daily tasks and organizations. The intern will also be involved in helping resolving our customer’s issues related to the implementation, deployment, functionality, and usage of SAP Products.
The intern will need the ability to support complex environments that include a variety of operating systems, platforms, and databases.
This is a great opportunity to learn and develop amazing skills, put in practice your knowledge and live an amazing experience.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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