4 - Modern Workplace Specialist

4 semanas atrás

São Paulo, Brasil Edenred Tempo inteiro

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

POSITION SCOPE & KEY RESPONSIBILITIES

Reporting to Workplace Global Technical Leader. 

The Modern Workplace Specialist will: 

Creation of Design and execution of build, test and transition to operations of integrated digital workplace solutions to support a global population of 14k laptops & desktops across 40+ countries , 5k+ mobile devices and 100+ meeting rooms

Collaboration with product managers / local Business Unit Director to implement their vision, aligned with product roadmaps and strategic goals.

Resolution of digital workplace related incidents and service outages/degradations not resolved by L1 and L2.

Act as the tier 3 technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers and update knowledge database

Creation and maintenance of procedures and technical documentation (designs, security and compliance assessments, proof-of-concept studies, deployment guides, training materials & operational guides and procedures).

Engineering and development of custom solutions with various tooling such as PowerShell and scripting.

Operate Operating System deployment strategy using SCCM and Intune AutoPilot to implement both Imageless solution as well as hardware independent custom images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices.

Work with Microsoft Intune/Autopilot environment including device enrolment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security specific focus on Mac and Mobile devicesetc

Manage endpoint profiles throughout the enterprise from design to deployment and steady state.

REQUIRED SKILLS & PROFILE

Experience

4 or more years’ experience working with the Intune

Handled enterprise mobile device management platforms (Intune)

Expert-level automation experience using PowerShell.

Intune MDM - All scenarios of Androidmanagement

iOS and Mac management - Zero touch deployment using Intune/JAMF

Design and deployment of solutions with Microsoft SCCM and Intune.

Fluent spoken and written English (Spanish, Portuguese or French is a plus)

Technical Knowledge / Certifications: 

Mandatory :

Microsoft Intune

MDM – Android and iPhone 

Mac Management with Intune or JAMF

Optional :

Intune Reporting 

Windows 11 Autopilot 

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