Inside Sales Director

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

ABOUT THE OPPORTUNITY…

As the Latin America Inside Sales Director, this role is pivotal in shaping and executing the overall Inside Sales Strategy aligned with our commercial revenue growth objectives. The Director spearheads Inside Sales efforts, focusing on new Go-to-Market development and strategy execution. Key responsibilities include driving key Inside Sales activity metrics such as Bookings, Pipeline, and Revenue while ensuring alignment with financial and growth targets across the region. Their leadership ensures the achievement or surpassing of these targets within the Inside Sales domain, contributing significantly to our mission of sustained growth and success in the Latin American market.

KEY RESPONSIBILITIES…

Drive overall Inside Sales Bookings and revenue growth through a strategic approach to maximize upsell, cross-sell, and new opportunities across all countries.

Lead Inside Sales teams at the country level, setting challenging targets, developing motivational tools, and ensuring alignment with Matterhorn growth vision and strategies in collaboration with Sales Directors.

Formulate and execute regional strategy in collaboration with country commercial and operations leaders.

Collaborate with cross-functional teams to understand Inside Sales customer needs and develop compelling solutions.

Provide hands-on leadership to build, motivate, train, and develop a highly effective Inside Sales team.

Embed a solution selling culture, foster higher-level relationships, and understand customer challenges through rigorous opportunity and Account Planning.

Regularly assess business development plans, contracts, and reporting, ensuring key players' understanding.

Develop and implement a plan to deepen trust and engagement with clients, exceeding customer service expectations.

Act as a senior liaison within sales, solutions, implementation, and delivery functions to manage and resolve issues.

Ensure consistent execution of the Inside Sales process, maintain best practices, and provide high-quality management reporting as outlined by the VP of Commercial.

YOUR QUALIFICATIONS…

Bachelor’s Degree in Business or related field, MBA a plus, with a minimum of 10 years of sales experience, including 5 years in sales leadership.

Proven track record in managing National/Enterprise sales organizations, consistently meeting and exceeding revenue and profit targets.

Fluent in sales measurements and KPIs driving sales performance, including lead generation, proper pipeline building, sales forecasting, and deal close ratios.

Experience in selling and negotiating at the executive level in complex B2B sales cycles.

Strong presentation and written communication skills, proficiency in CRM usage, and computer applications.

Based in LatAm, with the ability to travel extensively (at least 50%+ per week and month).

Results-oriented mindset, with a focus on driving key results, managing team performance, and motivating teams to achieve great results.

Executive Presence, adept at creating and strengthening executive-level relationships, coordinating account teams, and building formal and informal networks.

Talent and Organization Development focus, dedicated to hiring, managing, developing, and retaining talented employees, fostering high-performance teams.

Collaborative approach, skilled in internal team building, cross-functional collaboration, and executive communication, with the ability to navigate and collaborate across a large global organization. Fluency in English, Spanish, and Portuguese is required.