Associate Account Specialist
1 semana atrás
A posição de Associate Account Specialist oferece uma introdução ao nosso negócio de varejo on-line e um amplo campo de treinamento para o sucesso futuro. Essa pessoa é uma ouvinte, comunicadora e solucionadora de problemas eficaz e é capaz de equilibrar as necessidades e exigências da Amazon.com.br e de fornecedores estratégicos. Deverá ser capaz de conduzir métricas operacionais de forma eficaz, cumprir os SLAs e superar metas comerciais ambiciosas, interagindo com parceiros internos de negócios e operações.
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Amazon’s Retail Team is looking for a dynamic and talented Associate Account Specialist to achieve the business/operations goals for vendors in the Brazil marketplace. The Associate Account Specialist will be responsible for root causing supply chain issues, negotiating on prices to increase vendor sales in Amazon, expand selection from the vendors, and develop business relationship with vendors in the long run.
The Associate Account Specialist position offers an introduction to our online retail business and a broad training ground for future success. This person is an effective listener, communicator and problem-solver, and is able to balance the needs and requirements of both Amazon.com and strategic vendors. He or she must be able to effectively drive operational metrics, meet the SLAs and exceed ambitious business goals by engaging with internal business and operations partners.
Key job responsibilities
· Work with the vendors to ensure they are operating efficiently on our tools.
· Work with the vendors to improve selection, profitability and help their business grow
Implement and track metrics for recording the success and quality of their products.
· Suggest process improvements and assist internal partners to drive them to completion.
· Execute tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers.
We are open to hiring candidates to work out of one of the following locations:
Sao Paulo, SP, BRA
BASIC QUALIFICATIONS
- Experience with Excel- Experience analyzing data and best practices to assess performance drivers
- Experience with digital advertising and client facing roles experience;
- Experience with sales or account management experience
PREFERRED QUALIFICATIONS
- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS Platforms
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