Associate Integration Services Engineer

3 semanas atrás


Curitiba, Brasil Infobip Tempo inteiro

Associate Integration Services Engineer is an entry level technical position within Infobip Integrations Engineering. The role works under the supervision of a mentor and senior team members and is primarily focused on learning how to design, develop, and integrate custom solutions for customers and Infobip products. As a rd line escalation point for Managed Services, the role is continually engaged in supporting custom solutions throughout their journey at Infobip.

The goal of the Associate is to become a tech savvy engineer skilled with coding, databases, cloud solutions and networking.

Assist the team in providing custom Integration Services to new and existing customers

· Help design custom solutions and define low-level solution integration requirements

· Assist in integrating Infobip Products with the customers’ systems (custom-scripted solutions on mGate, API, cloud platforms, SaaS etc.)

· Participate in meetings with customers to understand their requirements and translate them into functional designs

· Ensure highest degree of customer satisfaction during integration projects

Work with Managed Services team in support of custom solutions

· Learn how to provide support to regional Managed Services when it comes to complex troubleshooting, ways of work, tooling, and enablement

· Learn how to serve as a rd line support (escalation point) for the custom solutions and highly complex integrations

Assist in internal product related initiatives

· Participate in Product Development related discussions for all Integration Services related products

· Gather and provide feedback to the team on custom integrations

· Document solution integration best practices and share it with department members

Focus on continuous development

· Learn about best practices with coding, databases, cloud and networking technologies used in daily tasks

· Gain knowledge and develop your skills through day-to-day assignments and assisting more senior team members

· Learn about different functionalities released with each new product upgrade



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