Associate Integration Services Engineer
3 semanas atrás
Associate Integration Services Engineer is an entry level technical position within Infobip Integrations Engineering. The role works under the supervision of a mentor and senior team members and is primarily focused on learning how to design, develop, and integrate custom solutions for customers and Infobip products. As a rd line escalation point for Managed Services, the role is continually engaged in supporting custom solutions throughout their journey at Infobip.
The goal of the Associate is to become a tech savvy engineer skilled with coding, databases, cloud solutions and networking.
Assist the team in providing custom Integration Services to new and existing customers
· Help design custom solutions and define low-level solution integration requirements
· Assist in integrating Infobip Products with the customers’ systems (custom-scripted solutions on mGate, API, cloud platforms, SaaS etc.)
· Participate in meetings with customers to understand their requirements and translate them into functional designs
· Ensure highest degree of customer satisfaction during integration projects
Work with Managed Services team in support of custom solutions
· Learn how to provide support to regional Managed Services when it comes to complex troubleshooting, ways of work, tooling, and enablement
· Learn how to serve as a rd line support (escalation point) for the custom solutions and highly complex integrations
Assist in internal product related initiatives
· Participate in Product Development related discussions for all Integration Services related products
· Gather and provide feedback to the team on custom integrations
· Document solution integration best practices and share it with department members
Focus on continuous development
· Learn about best practices with coding, databases, cloud and networking technologies used in daily tasks
· Gain knowledge and develop your skills through day-to-day assignments and assisting more senior team members
· Learn about different functionalities released with each new product upgrade
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