Customer Support Analyst, Venture Capital

4 semanas atrás


Rio de Janeiro, Brasil CARTA Tempo inteiro

The Team You’ll Work With

We are looking for an individual to work alongside our Investor Services Support team within our Venture Capital Organization to help build the world’s next great investor platform. We put our customers first, are willing to learn and grow, are problem solvers, work with urgency, ensure data security is a priority, maintain a professional community and work as one team. 

* English Fluency Required*

About You

Able to communicate professionally in English with English-speaking clients Ability to articulate both technical software issues as well as address equity/finance/accounting related questions in an accurate and concise manner in English both verbally and in writing Comfortable learning quickly and taking on new challenges Exhibit diplomacy, tact, and poise under pressure when working through customer issues as well as a strong sense of curiosity to solve problems Demonstrates an ability to communicate in a timely and accurate manner with customers and internal teams  Experience in a Customer Service or client-facing role within SaaS Proficient in Excel Equity, financial or venture capital background is a plus

The Interview Process

We’ll review your application and if interested will schedule a phone interview to get to know each other. If that goes well, you’ll be given a written assessment to complete, and the final stage is a formal interview with several panels covering different aspects of the position.

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the recruiter via email. As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our to get to know us better as you think about your next step at Carta.

Important Security Notice for Candidates

Our company has been targeted by individuals creating fake domains similar to ours to scam prospects and candidates. Please note that all official communications from us will come from an @carta.com domain . Be cautious of any requests for sensitive information or payments outside of our official channels. For more information about this type of scam, please review provided by the Federal Trade Commission (FTC). If you encounter any suspicious activity, please report it immediately to .

Awards and Acknowledgements

Companies and funds like Tribe and Pipe build their businesses on Carta. The company has been included on the , list, and . We’ve also been recognized as a , a and certified as a .

Interested in data privacy? Check out our policies on and



  • Rio de Janeiro, Brasil Mount Engineering and Consulting Tempo inteiro

    **JOINT VENTURE ACCOUNTING ANALYST** - **Profile**: Only locals (Brazilians ou naturalized Brazilians) - **Service Location**:Company office (Centro - Rio de Janeiro, RJ, Brazil) - **Estimated Contract duration**: 12 months with 2 options for a 1-year extension - **Estimated Start date**: January 2023 **Daily Activities** 1) Analyze and prepare Cash Calls...


  • Rio de Janeiro, Brasil CARTA Tempo inteiro

    The Team You’ll Work With Our team’s mission is to provide excellent customer service by leveraging our knowledge of equity and Carta to reduce customer effort and empower clients to efficiently manage their ownership.  As a Support Analyst, you will have the opportunity to support one of product lines including: , , and . About You ...


  • Rio de Janeiro, Brasil CARTA Tempo inteiro

    The Team You’ll Work With Our team’s mission is to provide excellent customer service by leveraging our knowledge of equity and Carta to reduce customer effort and empower clients to efficiently manage their ownership.  As a Support Analyst, you will have the opportunity to support one of product lines including: , , and . About You ...


  • Rio de Janeiro, Brasil Jules Tempo inteiro

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Rio De Janeiro, Brasil FCJ Venture Builder Tempo inteiro

    Experiência em empresas de óleo e gás, preferencialmente do ramo de perfuração; - Conhecimento técnico de materiais; - Experiência prática em gestão física de estoques; - Conhecimentos em gestão da cadeia de suprimentos e reposição de estoques; - Conhecimento em sistemas de gestão de estoques (CMMS); - Conhecimento em regime de admissão...

  • Client Services Support

    4 semanas atrás


    Rio de Janeiro, Brasil Dynatrace Tempo inteiro

    We are looking for motivated individuals who enjoy working with customers, think the idea of data analysis is fun and want to grow in their understanding of web and mobile performance. This is not just a job; it is a starting point for a career at Dynatrace. As a Remote Technical Customer Support, you will work within our Insights Services team, supporting...


  • Rio de Janeiro, Brasil RINA Tempo inteiro

    Posting Date: 22 Jan 2024- City: Rio de Janeiro- Location: Rio de Janeiro, BR- Contract Type: Fixed-Term- Division: Energy Procurement Solutions- Level of experience: IntermediateRINA is currently recruiting for a **Operations Support Analyst** to join its office in **Rio de Janeiro, Brazil** **within the Energy Procurement Solutions...

  • Project Analyst

    Há 5 dias


    Rio De Janeiro, Brasil HMH Tempo inteiro

    About us HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as...

  • Customer Support Specialist

    3 semanas atrás


    Rio de Janeiro, Brasil Bitfinex Tempo inteiro

    How We Work We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking...


  • Rio de Janeiro, Brasil Noble Drilling Services Inc. Tempo inteiro

    Title: Senior Tax / Accounting Analyst Department: Remedy Finance Reports to: Senior Manager, Regional Finance Location: Macaé - Brazil - GL Accounts analysis and reconciliation and month end close - Tax Master data maintenance - Responsible for manual entries made by the department, not only by processing them in the system, but also to create them and...

  • Communications Analyst

    4 semanas atrás


    Rio de Janeiro, Brasil United Nations Tempo inteiro

    Result of Service He/She will provide technical advice and support the execution of communication activities related to the above mentioned project. The Communications Analyst will work in close collaboration with the Local Coordinators of the project and the Programme and Communications teams of UN-Habitat office in Rio de Janeiro, UN-Habitat headquarters,...

  • Junior Treasury Analyst

    4 semanas atrás


    Rio de Janeiro, Brasil Mount Engineering and Consulting Tempo inteiro

    **Junior Treasury Analyst** - **JR TREASURY ANALYST SERVICES**: - Service location: Company Office. - Profile**:Locals only.**: - **Estimated Contract duration: 12 months with 2 options of 1 year extension;**: - Estimated Start date: August 2023. Job Dimensions - 4 Entities; - 23 Joint Ventures and 13 different partners; - 8 relationship banks, 16 bank...


  • Rio de Janeiro, Rio de Janeiro, Brasil Intuitive Surgical Tempo inteiro

    Job DescriptionPrimary Function of the PositionThe Customer Trainer will report directly to the Director or Training Manager for their region. This training professional will deliver da Vinci System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology,...


  • Rio de Janeiro, Brasil Intuitive Surgical Tempo inteiro

    Job DescriptionPrimary Function of the PositionThe Customer Trainer will report directly to the Director or Training Manager for their region. This training professional will deliver da Vinci® System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology,...

  • Automation Analyst

    4 semanas atrás


    Rio de Janeiro, Brasil Techunting Tempo inteiro

    Professional to act as Resident Automation Analyst at the customer unit in Rio de Janeiro/RJ.The professional needs to be able to work independently support customers technical needs of the FPSO unit's process automation, design, define and implement complex systems for customers and/or prepare studies and analyzes of existing systems. Determines system...

  • Senior Research Analyst

    4 semanas atrás


    Rio de Janeiro, Brasil Wood Mackenzie Tempo inteiro

    Company Description Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector...

  • Sales Support

    4 semanas atrás


    Rio de Janeiro, Brasil HAYS Tempo inteiro

    Multinacional - Sales Support - Inside sales **Sua nova empresa** Multinacional no segmento de transporte internacional em expansão **Sua nova posição** Atender clientes, prestando informações e esclarecendo dúvidas diversas sobre as propostas enviadas, serviços; Emitir propostas comerciais, via sistema, baseando-se em informações recebidas do...


  • Rio de Janeiro, Brasil Noble Tempo inteiro

    Title: Senior Tax / Accounting Analyst Department: Remedy Finance Reports to: Senior Manager, Regional Finance Location: Macaé - Brazil GL Accounts analysis and reconciliation and month end close Tax Master data maintenance Responsible for manual entries made by the department, not only by processing them in the system, but also to...


  • Rio de Janeiro, Brasil S&P Global Tempo inteiro

    S&P Global Corporate The Role: Sanctions Compliance Analyst The Role: The Sanctions Compliance Analyst will report to the Director of Global Financial Crimes Compliance (GFCC) and will provide support to the Sanctions Compliance program across the enterprise. They will play a key role in ensuring the enterprise program is consistently implemented within...

  • Data Analyst

    4 semanas atrás


    Rio de Janeiro, Brasil United Nations Tempo inteiro

    Result of Service He/she will provide managerial support and technical advice on the implementation of the project in São Paulo. The Data Analyst will work in close collaboration with the operational and technical teams of UN-Habitat offices, staff of other UN Agencies, Government officials, media, multilateral and bilateral donors and civil society. Work...