Global HR Solution Manager

4 semanas atrás

São Paulo, Brasil DOW BRASIL IND E COM DE PRODUTOS QUIMICOS LTDA. Tempo inteiro

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an exciting and challenging opportunity for a Global IT Solution Manager based in Sao Paulo (Brazil). The candidate chosen for this role will be able to take full advantage of the emerging “Design Your Day” principles of hybrid work.

About you and this role - What you would do in this role :

As a Global IT Solution Manager , you will manage a portfolio of Human Resource solutions or practice(s) which include systems (applications), and manage its lifecycle - analysis, design, implementation/adoption, optimization, and end-of-life retirement of digital solutions, delivering advanced functional and business capabilities. You will work hand-in-hand with a multi-disciplinary IT expert team (analysts/designers/developers/support) to deliver innovative digital solutions. You will orchestrate functional and technical requirements analysis – with an emphasis on experience, simplification, automation, efficiency, and reliability. You will oversee the development, optimization, implementation and adoption of solutions leveraging best-in-class mobile, web, desktop, and cloud technologies. You will identify opportunities for innovating with digital capabilities aiming to accelerate Dow’s digital transformation. 

Responsibilities: 

​​​​Requirements Analysis – Explores, analyzes, and maps business and function requirements.

Experience Mapping - Maps user journeys, user experience (UX), user stories (user features) to facilitate employee experience (EX) / customer experience (CX) transformation.

Accountable for solution lifecycle, including functional /technical design – solution architecture, developing value case for buy vs make decisions – integration of third-party off-the-shelf software, develops/integrating/tests/building quality solutions, and retiring services per agreed upon roadmap.

Support team in the ability to operate in both waterfall and agile delivery approaches.

Supports implementation and user adoption.

Support - Selects and defines supplier and team support models.

Accountable for ensuring measurements of the defined SLA’s, OLA’s or KPI’s for your solution/practice are in place and are acted upon when outside of normal expectations.

End-to-End Integration – Coordinates with other Managers for end-to-end process optimization and integration.

Roadmaps – Defines a solution(s) portfolio improvement and innovation roadmap with proper sequencing and prioritization of projects; Helps assess resource, technology, and investment needed in delivering against the roadmap.

Solution Expertise – supports and fosters a community of solution experts and acts as a thought leader in his/her domain.

Assist with workload analysis for a team to ensure proper resource alignment for capacity planning.

Assists with financial management by managing solution lifecycle costs.

Works with stakeholders to understand and enable MA&D activities, as needed

Qualifications: 

Bachelor's degree in Computer Science, Information Systems, or a related technical field

5 years of relevant experience

Advanced English Level Skills

Your preferred qualifications include: 

8 or more years of relevant experience

Influencing people experience

Recent experience designing, configuring, and deploying in the Workday Platform

Workday Pro Certification

Workday HCM Configuration management experience

Experience in HR Talent Management discipline

Paradox AI solutions

Human-centered design experience

Experience working in Agile/Scrum team

Your skills, knowledge, and abilities include: 

Ability to build and foster relationships to drive integration and cross-team decisions

Strong analytical and problem-solving skills

Ability to manage multiple initiatives and prioritize and manage workload

Ability to lead and resolve complex problem situations and technical issues

Ability to work effectively with onsite and offshore teams without compromising existing service levels customer satisfaction rate

Ability to learn new processes and tools quickly

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Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.  Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.  Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.  Become a Dow shareholder through various employee stock programs. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.  Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.  Global Paid Time Off (PTO) policies:Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). ​Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting .

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

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