Client Advisor

2 semanas atrás


São Paulo, Brasil Cartier Tempo inteiro
MAIN PURPOSE

The Client Advisor’s mission is to provide an exceptional customer experience and to achieve the sales objectives of the Maison. Act as a Maison Ambassador and uphold boutique image standards. Proactively learn, develop and share knowledge with the team. Identify and execute client development plans with a long-term perspective. Operate according to Cartier standards and champion new services and tools

KEY RESPONSABILITIES

SALES ACHIEVEMENTS

• Meet individual and boutique targets, both quantitative and qualitative
• Ensure a unique and exceptional customer experience
• Master the selling ceremony 
• Adapt accordingly to client needs and motivation
• Transmit the passion and values of the Maison


CLIENT RELATIONSHIP & PORTFOLIO DEVELOPMENT

• Cultivate strong client relationships and develop client loyalty 
• Execute targeted CRM actions
• Master use of Clientelling tools
• Attend client events and act as an Ambassador of the Maison
• Know & connect with specific communities to expand client portfolio


BOUTIQUE OPERATIONS & COMPLIANCE

• Respect all brand and boutique policies and procedures
• Support the set up and break down at opening and closing of the Boutique
• Participate in the implementation of Visual Merchandising guidelines
• Assist with special projects when requested
• Participate in inventories and undertake administrative tasks and stock room related tasks when required 
• Master tools related to specific services (functional check, engraving, etc)
• Ensure proper customer records, security, and handling of cash in compliance with company processes and procedures

EDUCATION
• Bachelor’s degree or equivalent. 

REQUIRED EXPERIENCE
• Experience working as a client advisor in retail or other service industries. (2-5 years)
• Experience in luxury and/or hospitality is a plus.

TECHNICAL SKILLS / ABILITIES
• Intermediate English level
• Proficient knowledge of MS Office
• Knowledgeable about watchmaking and jewelry techniques is a plus.

COMPETENCIES AND PERSONAL SKILLS
• Exceptional ability to drive through change and initiatives to achieve company goals
• Strong multi-tasking ability to handle various competing priorities and demands simultaneously 
• Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently, and effectively
• Strong ability to attend customers politely and respectfully, and to offer service that exceeds their expectations.
• Must be available to work retail hours (including weekends), as needed.


  • Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Louis Vuitton Malletier Tempo inteiro

    Position:Louis Vuitton South America is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.As a Client Advisor, you will be an ambassador of our Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to...

  • Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Louis Vuitton Tempo inteiro

    POSTELouis Vuitton South America is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.As a Client Advisor, you will be an ambassador of our Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover...

  • Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Louis Vuitton Tempo inteiro

    POSTEA Louis Vuitton South America está buscando um Client Advisor altamente motivado, curioso e focado no cliente com uma paixão inegável por criar experiências memoráveis para nossos clientes. Como Client Advisor, você será um embaixador da nossa Marca, garantindo que cada Cliente seja tratado de acordo com a promessa da Louis Vuitton.Ao se...

  • Client Advisor

    4 semanas atrás


    Sao Paulo, Brasil Louis Vuitton Tempo inteiro

    POSTE Louis Vuitton South America is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of our Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to...

  • Client Advisor

    4 semanas atrás


    Sao Paulo, Brasil Louis Vuitton Malletier Tempo inteiro

    **Position**: Louis Vuitton South America is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of our Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to...

  • Client Advisor

    2 semanas atrás


    São Paulo, Brasil Burberry Limited Tempo inteiro

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to provide...

  • Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Cartier Tempo inteiro

    Reference Code: 99257Client Advisor: São Paulo, SP, BR PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by...

  • Senior Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Fendi Tempo inteiro

    Position:Overview:The Senior Client Advisor is responsible for providing outstanding customer service, exceeding their sales goals, and mentoring the other sales associates. Through product knowledge, elevated operational foresight, they will build an outstanding internal and external client experience and supports Fendi's dedication to...

  • Senior Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Fendi Tempo inteiro

    Company: Fendi Country / Region : Brazil City : Sao Paulo Business group: Fashion & Leather Goods Contract type: Permanent Job Function: Retail Experience required: Minimum 3 years Reference No: FEND02963 Date of publication:POSITIONOverviewThe Senior Client Advisor is responsible for providing outstanding customer service, exceeding their sales goals, and...

  • Client Advisor

    4 semanas atrás


    Sao Paulo, Brasil Cartier Tempo inteiro

    Reference Code: 99257**Client Advisor**: - São Paulo, SP, BR- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are...

  • Client Advisor

    1 semana atrás


    São Paulo, Brasil Richemont Tempo inteiro

    MAIN PURPOSE   The Client Advisor’s mission is to provide an exceptional customer experience and to achieve the sales objectives of the Maison. Act as a Maison Ambassador and uphold boutique image standards. Proactively learn, develop and share knowledge with the team. Identify and execute client development plans with a long-term perspective....

  • Client Advisor

    4 semanas atrás


    São Paulo, Brasil Dolce & Gabbana Tempo inteiro

    Dolce & Gabbana, líder no mercado de luxo, tem uma oportunidade de carreira excepcional disponível na Vila Olímpia - São Paulo . Estamos em busca de um excepcional Client Advisor - CASA  para compor nosso time, veja abaixo os detalhes desta posição: Objetivo Ser um embaixador da marca; Garantir que cada cliente seja tratado de acordo...

  • Client Advisor

    4 semanas atrás


    São Paulo, Brasil Dolce & Gabbana Tempo inteiro

    Dolce & Gabbana, líder no mercado de luxo, tem uma oportunidade de carreira excepcional disponível na Vila Olímpia - São Paulo . Estamos em busca de um excepcional Client Advisor - CASA  para compor nosso time, veja abaixo os detalhes desta posição: Objetivo Ser um embaixador da marca; Garantir que cada cliente seja tratado de acordo com as...


  • Sao Paulo, Brasil Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Client Advisor

    2 semanas atrás


    São Paulo, São Paulo, Brasil Moncler Tempo inteiro

    < Our Stores< Our StoresOUR STORES:Engaging directly with clients through every channel and touch point, involving them, understanding their expectations - even when unspoken - and creating unique and distinctive experiences in its stores, are the cornerstones of the relationship that the Moncler strives to develop with its community to never stop surprising...


  • São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Consultant, Advisors

    2 semanas atrás


    São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Home Empregos para Consultant Advisors Client Servi... Desculpe Desculpe, de momento não há resultados para a sua pesquisa.Por favor, tente outro termo de pesquisa. Empregos mais procurados Consultor de vendas Chapecó Unopar Chapecó 05/06/2024 O candidato ideal vai conseguir gerar relacionamento com futuros clientes, seja através de ligação,...

  • Client Advisor

    2 semanas atrás


    Sao Paulo, Brasil Louis Vuitton Tempo inteiro

    POSTE A Louis Vuitton South America está buscando um Client Advisor altamente motivado, curioso e focado no cliente com uma paixão inegável por criar experiências memoráveis para nossos clientes. Como Client Advisor, você será um embaixador da nossa Marca, garantindo que cada Cliente seja tratado de acordo com a promessa da Louis Vuitton. Ao se...


  • São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

    Managing Consultant, Advisors – Strategy & TransformationWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and...