Empregos atuais relacionados a Operations Manager - Rio Branco - Tech Mahindra Business Process Services
-
Operations Manager, Brazil
Há 3 dias
Rio de Janeiro, Brasil Katalyst Data Management Tempo inteiro**The Company**Katalyst Data Management (KDM) provides end-to-end subsurface data management solutions for the oil and gas industry.From data capture and verification to data storage and organization, to marketing data online, our specialized data services cater for small enterprises, through to large multinational and corporate data centers.KDM's web-based...
-
Operations Manager
2 semanas atrás
Rio Grande do Sul, Brasil Zelh Tempo inteiroZelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...
-
Operations Senior Manager
3 semanas atrás
Rio de Janeiro, Brasil Subsea7 Tempo inteiroThe Brazil Operations Manager is responsible for the management of the Operations Department, covering the Marine Operations, Brazil offshore staffing, Offshore logistics and Marine logistic bases departments.The Brazil Operations Manager is responsible for supporting the projects operations activities to guarantee a safe & efficient execution of our...
-
HR Operations Manager
1 semana atrás
Rio de Janeiro, Brasil Keeta Tempo inteiroWe seek an experienced HR Operations Manager to drive HR policy development, SOP creation, process optimization, and team enablement. This role ensures standardized, well-implemented HR policies and processes support business goals and compliance. HR Policy Enablement & Governance Develop, implement, and maintain comprehensive HR operations policies and SOPs...
-
Operations Manager
1 semana atrás
Rio de Janeiro, Brasil Fulkrum Tempo inteiroFulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide. Our commitment to excellence...
-
Operations Manager
1 semana atrás
Rio de Janeiro, Brasil Fulkrum Tempo inteiroFulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide. Our commitment to excellence...
-
Operations Manager
2 semanas atrás
Rio Novo do Sul, Brasil InvesTechs LLC. Tempo inteiroInvesTechs is a performance-focused marketing automation company generating high-net-worth investor leads for real estate investment funds and premium services. We are in the process of merging with Raise Ai, a cutting-edge tech and CRM solutions provider focused on smart onboarding, automation, and campaign performance systems. Together, we’re building a...
-
Operations Manager
2 semanas atrás
Rio Novo do Sul, Brasil Investechs Llc. Tempo inteiroInvesTechs is a performance-focused marketing automation company generating high-net-worth investor leads for real estate investment funds and premium services.We are in the process of merging with Raise Ai, a cutting-edge tech and CRM solutions provider focused on smart onboarding, automation, and campaign performance systems.Together, we're building a...
-
Operations Manager
Há 3 dias
Rio de Janeiro, Brasil Core Laboratories Tempo inteiro**OPERATIONS MANAGER I** Manages the operation and profitability for a smaller size or single operation within the Oil Field Services or Inspection business. Provides day-to-day leadership to a team of technical specialists directly or through supervisor. Oversees workflow and ensures customers are regularly updated on progress of assignments. KEY...
-
Operations Manager
3 semanas atrás
Rio de Janeiro, Brasil Fulkrum Tempo inteiroFulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.Our commitment to excellence...
Operations Manager
4 semanas atrás
Role : Operations Manager-Contact Center Location : Sao Paulo, Brazil. Work from office. Office location : near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESP Salary : BRL 10,000 / month - BRL 12,000 / month The Operations Manager of a contact center oversees daily operations, manages staff, and ensures high‑quality customer service while optimizing efficiency and performance metrics. Key Responsibilities Oversee Daily Operations: Manage the overall operations of the contact center, ensuring that all processes run smoothly and efficiently. Staff Management: Supervise, train, and mentor customer service representatives, providing feedback and coaching to improve performance. Performance Monitoring: Analyze key performance indicators (KPIs) to assess the effectiveness of operations and implement strategies for improvement. Customer Satisfaction: Ensure that customer service goals are met, focusing on enhancing the customer experience and resolving complex inquiries or complaints. Budget Management: Manage the contact center budget, ensuring that resources are allocated effectively to meet operational needs. Process Improvement: Develop and implement operational procedures to optimize efficiency and productivity within the contact center. Technology Implementation: Drive the adoption of technology solutions to enhance contact center performance and streamline operations. Collaboration Work closely with other departments to ensure a seamless customer service experience and address any operational challenges. Required Skills and Qualifications Experience: 10-15 years of proven experience as a Contact Center Operations Manager or in a similar role within customer service. Leadership Skills: Strong leadership and interpersonal skills to effectively manage and motivate a team. Analytical Skills: Ability to analyze data and trends to make informed decisions and drive performance improvements. Technical Proficiency: Familiarity with contact center technologies and software to manage operations effectively. Problem‑Solving Skills: Strong problem‑solving abilities to address issues quickly and efficiently. Work Environment The role typically requires working in an office environment, with the possibility of remote work depending on the organization’s policies. The Operations Manager may need to be available during peak hours to oversee operations and support staff. #J-18808-Ljbffr
