Support Specialist
1 semana atrás
Job Title: Technical Support Analyst About the Role: We are seeking a skilled and experienced Technical Support Specialist to join our team. Responsibilities: Provide user support via various communication channels Detect and resolve IT issues in a timely and efficient manner Configure and maintain equipment as needed Develop and create technical documentation and knowledge base articles Ensure environment checklist is up-to-date and accurate Competencies: The ideal candidate will possess the following skills and qualifications: 5-7 years of experience in technical support Operating Systems (Windows, macOS, Active Directory, DNS, DHCP) Horizontal and Vertical Application Distribution, SCCM, Liquid, CDP, Atom Remote Access, Virtual Desktop MDM, PXE boot Microsoft 365, Collaboration Suites Hardware (desktops, laptops) Networking (TCP/IP, WiFi, VPN, Vlan, routing protocols) Voice (Hardphone, Softphone, IP phone, Recording, IVR, CTI, Turrets) Smart hands AV components (Videoconference, display, speaker, mic, hdmi switch) Security (firewalls, VTMs, antivirus, proxy, SASE) Service Desk/ITSM systems, Itil Clarity and objectivity in oral and written communication Active listening and empathy to understand user needs Ability to explain technical solutions in accessible language What We Offer: Benefits: Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform At TCS: At Tata Consultancy Services, we promote an inclusive culture, working for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. Our opportunities are based on these principles. Our company aims to build a society where everyone feels valued, respected, and included.
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Support Specialist
3 semanas atrás
São Paulo, Brasil beBeeSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective support to our customers through various communication channels. This is an excellent opportunity to work in a dynamic environment and develop your skills in...
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Support Specialist
3 semanas atrás
São Paulo, Brasil beBeeSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective support to our customers through various communication channels. This is an excellent opportunity to work in a dynamic environment and develop your skills in...
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Technical Support Specialist
2 semanas atrás
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroJob Title: Technical Support Specialist Overview The Technical Support Specialist plays a crucial role in providing assistance to customers with technical queries related to hardware, software, and other designated products. This position requires strong analytical and problem-solving skills to resolve customer issues efficiently. Key Responsibilities Assist...
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Administrative Support Specialist
2 semanas atrás
São Paulo, Brasil beBeeAdministrative Tempo inteiroJob Title: Administrative Support Specialist About the Role: We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. In this role, you will be responsible for ensuring the smooth operation of our office by performing administrative tasks, communicating with various stakeholders, and...
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Support Specialist
3 semanas atrás
São Paulo, SP, Brasil beBeeSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective support to our customers through various communication channels. This is an excellent opportunity to work in a dynamic environment and develop your skills in...
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Sales Support Specialist
1 semana atrás
São Paulo, Brasil beBeeElectrical Tempo inteiroJob Summary We are seeking an experienced professional to join our team as a Sales Support Specialist . This role involves providing exceptional customer service, resolving product-related issues, and ensuring seamless sales processes.
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Technical Support Specialist
Há 3 dias
São Paulo, Brasil Bebeetechsupport Tempo inteiroJob Role Overview As a Technical Support Specialist, you will be responsible for delivering exceptional end-user support and optimizing work environments. This role involves providing timely assistance to users, diagnosing and resolving IT issues, configuring and maintaining equipment, and creating technical documentation. You will also be expected to...
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Administrative Support Specialist
2 semanas atrás
São Paulo, SP, Brasil beBeeAdministrative Tempo inteiroJob Title: Administrative Support Specialist About the Role: We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. In this role, you will be responsible for ensuring the smooth operation of our office by performing administrative tasks, communicating with various stakeholders, and...
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Training Support Specialist
2 semanas atrás
São Paulo, Brasil beBeeLearning Tempo inteiroTraining Support Specialist About Us We are a leading provider of skills and talent development solutions. Our mission is to empower individuals and organizations through training and development programs. We are seeking a highly skilled Training Support Specialist to join our team in Frankfurt. As a key member of our learning delivery team, you will be...
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Technical Support Specialist
Há 3 dias
São Paulo, SP, Brasil beBeeTechSupport Tempo inteiroJob Role Overview As a Technical Support Specialist , you will be responsible for delivering exceptional end-user support and optimizing work environments. This role involves providing timely assistance to users, diagnosing and resolving IT issues, configuring and maintaining equipment, and creating technical documentation. You will also be expected to...
