Customer Success Manager

Há 23 horas

Alvorada, Rio Grande do Sul, Brasil TITAN Tempo inteiro
Overview

TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.

As a Customer Success Manager , you'll manage client onboarding, expansions, and renewals while leveraging a technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.

Responsibilities
  • Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.
  • Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.
  • Build strong relationships with key stakeholders to drive engagement and long-term success.
  • Identify upsell and expansion opportunities by aligning product capabilities with customer needs.
  • Analyze customer usage data to proactively address risks and drive retention strategies.
  • Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.
Requirements
  • 2-4 years of proven experience as a Customer Success Manager or Technical

  • Client Success Professional

    Há 13 horas

    Alvorada, Rio Grande do Sul, Brasil beBeeCustomerSuccess Tempo inteiro R$72.000 - R$108.000

    Are you a strategic thinker with excellent interpersonal skills?Job DescriptionAs a Client Success Professional, your primary responsibility will be to oversee the onboarding process for assigned clients. You will work closely with key stakeholders to position our solution as a core system and maximize its value.You will build strong relationships with...

  • Account Executive

    Há 2 dias

    Alvorada, Rio Grande do Sul, Brasil Titan Tempo inteiro

    Join or sign in to find your next jobJoin to apply for the Account Executive role at TITANJoin to apply for the Account Executive role at TITANGet AI-powered advice on this job and more exclusive features.TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation.We are looking...

  • Account Executive

    4 semanas atrás

    Alvorada, Rio Grande do Sul, Brasil TITAN Tempo inteiro

    Join or sign in to find your next job Join to apply for the Account Executive role at TITAN Join to apply for the Account Executive role at TITAN Get AI-powered advice on this job and more exclusive features. TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We...

  • Customer Success Manager

    1 dia atrás

    Alvorada, Rio Grande do Sul, Brazil TITAN Tempo inteiro

    OverviewTITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while...

  • Senior Client Relationship Manager

    Há 22 horas

    Alvorada, Rio Grande do Sul, Brazil beBeeCustomerSuccess Tempo inteiro US$60.000 - US$80.000

    Key ResponsibilitiesAs a key account professional, you will be responsible for managing client relationships and ensuring seamless onboarding, training, and adoption. Your primary objective will be to build strong customer relationships and identify growth opportunities.You will lead discovery meetings with key users and stakeholders from customers and...

  • Account Executive

    4 semanas atrás

    Alvorada, Rio Grande do Sul, Brazil TITAN Tempo inteiro

    Join or sign in to find your next jobJoin to apply for the Account Executive role at TITANJoin to apply for the Account Executive role at TITANGet AI-powered advice on this job and more exclusive features.TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking...