Technical Support Analyst

3 semanas atrás

Londrina, Brasil Tata Consultancy Services Tempo inteiro

Venha para uma das maiores empresas de Serviços IT do mundo Aqui você pode transformar sua carreira

Por que fazer parte da TCS? Aqui na TCS acreditamos que as pessoas fazem a diferença, por isso vivemos uma cultura de aprendizado ilimitado cheio de oportunidades de melhorias e desenvolvimento mútuo. O cenário ideal para expandir ideias através das ferramentas certas, contribuindo para nosso sucesso num ambiente colaborativo.

Procuramos Analista de suporte de infraestrutura que queira aprender e transformar sua carreira.



  • Ser formado ou estar cursando TI ou áreas correlatas;
  • Desejável:
    experiência com Solar Winds, Automic UC4, Service Now;
  • Disponibilidadepara escala de trabalho:
    12X36 – 07:
    00~19:
    00
  • Espanhol Avançado



Atividades/responsabilidades:


  • Monitoração da infraestrutura de TI do cliente;
  • Atendimento de Service Desk, suporte aos usuários por telefone.
  • Abertura, atendimento e direcionamento de chamados;
  • Mediação de crises (abertura de war room e acionamento dos parceiros);
  • Desejável:
    experiência com Solar Winds, Automic UC4, Service Now;


O que você pode esperar de nós?

  • Desenvolvimento profissional e evolução constante das suas competências, sempre de acordo com os seus interesses.
  • Oportunidades para trabalho fora do Brasil
  • Um ambiente colaborativo, diverso e inovador, que incentiva o trabalho em equipe.


O que oferecemos?

  • Benefícios TCS – Brasil:
  • Plano de Saúde
  • Plano Odontológico
  • Seguro de Vida
  • Vale Transporte
  • Vale Refeição/Alimentação
  • Auxílio Creche
  • Gympass
  • TCS Cares – 0800 gratuito que fornece assistência psicológica (24 hrs/dia), jurídica, social e financeira aos associados
  • Parceria com SESC
  • Reembolso de Certificações
  • Portal de aprendizagem gratuito da TCS – cursos online e treinamentos ao vivo
  • Oportunidade de experiência internacional
  • Parceria de Descontos com Universidades e Escolas de Idiomas
  • Bring Your Buddy – Ao indicar pessoas você se torna elegível a receber um bônus para cada contratação
  • TCS Gems – Reconhecimento por performance
  • Xcelerate – Plataforma de carreira com mentoria gratuita


Na TATA Consultancy Services promovemos uma cultura inclusiva, trabalhamos sempre pela equidade. Isso se aplica em Gênero, Pessoas com Deficiência, LGBTQIA+, Religião, Raça, Etnia, ou seja, todas as nossas oportunidades são trabalhadas com esses princípios. Pensamos em ações diversas de inclusão e de responsabilidade social, a fim de construir uma TCS que respeita a individualidade. Seja um TCSer


#Buildingonbelief

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