Head Of Cs
2 semanas atrás
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Descrição da VagaNosso cliente é uma empresa de soluções financeiras (fintech) para o mercado de aluguel que opera em parceria com imobiliárias (B2B2C). Empresa em crescimento acelerado com grandes oportunidade.
Responsabilidades- Atuar em conjunto com os departamentos de marketing e venda.
- Estabelecer e manter métricas robustas e KPIs para acompanhar a eficácia de iniciativas de sucesso do cliente.
- Identificar problemas e promover melhorias contínuas.
- Construção e gestão de processos e sistemas de sucesso do cliente.
- Recrutar, treinar e integrar novos membros da equipe.
- Graduação em Administração de Empresas, Marketing, Economia ou áreas relacionadas.
- Pós-graduação ou MBA será considerado um diferencial.
- Vivência comprovada em gestão de equipe.
- Experiência em sucesso do cliente e desenvolvimento de negócio.
- Experiência em uma posição de liderança.
- Experiência com análise de dados para identificar tendências e oportunidades.
- Gestão de equipe e desenvolvimento de talento.
- Orientação para resultados e foco em performance.
- Capacidade de tomar decisões estratégicas e táticas rapidamente.
Formação Acadêmica: Não informado
Salário: A combinar
Cargo: Líder de Atendimento
Empresa: Acelera RH
Ramo: Recursos Humanos / Recrutamento e seleção (BG)
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