Head Of Cs

Há 5 dias


Minas Gerais, Brasil Acelera Rh Tempo inteiro

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Descrição da Vaga

Nosso cliente é uma empresa de soluções financeiras (fintech) para o mercado de aluguel que opera em parceria com imobiliárias (B2B2C). Empresa em crescimento acelerado com grandes oportunidade.

Responsabilidades
  1. Atuar em conjunto com os departamentos de marketing e venda.
  2. Estabelecer e manter métricas robustas e KPIs para acompanhar a eficácia de iniciativas de sucesso do cliente.
  3. Identificar problemas e promover melhorias contínuas.
  4. Construção e gestão de processos e sistemas de sucesso do cliente.
  5. Recrutar, treinar e integrar novos membros da equipe.
Requisitos
  1. Graduação em Administração de Empresas, Marketing, Economia ou áreas relacionadas.
  2. Pós-graduação ou MBA será considerado um diferencial.
  3. Vivência comprovada em gestão de equipe.
  4. Experiência em sucesso do cliente e desenvolvimento de negócio.
  5. Experiência em uma posição de liderança.
  6. Experiência com análise de dados para identificar tendências e oportunidades.
Habilidades
  1. Gestão de equipe e desenvolvimento de talento.
  2. Orientação para resultados e foco em performance.
  3. Capacidade de tomar decisões estratégicas e táticas rapidamente.

Formação Acadêmica: Não informado

Salário: A combinar

Cargo: Líder de Atendimento

Empresa: Acelera RH

Ramo: Recursos Humanos / Recrutamento e seleção (BG)

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