Customer success executive
1 semana atrás
This role is entirely remote, requiring availability during USA - Pacific Time (PT) work hours. Key Responsibilities: Facilitate customer onboarding and maintain a comprehensive knowledge base. Utilize SQL queries to address common customer inquiries effectively. Gain expertise in client use cases, database configurations, and more. Serve as the primary Mix Rank contact for customer escalations and communications. Develop customer health scores to aid the sales team in renewal forecasts and other sales-related activities. Qualifications: Outstanding communication skills, both written and oral. Proficiency in SQL and a solid understanding of database systems. Proven ability to manage client escalations and serve as the main point of contact for communications. Experience in project management, with the ability to allocate engineering resources efficiently and prioritize requests and bug fixes. An innate ability to learn independently and a strong sense of responsibility. Why work at Mix Rank : Mix Rank is a data intelligence platform that's backed by YCombinator, 500 Startups, Mark Cuban, and other Silicon Valley investors. Founded in 2011, we started off crawling websites and apps trying to decode tech stacks and what tools/products companies use. Fast-forward to today, we're now among the top data providers in the world. Our ultra-high frequency datasets make their way into Fortune 500 companies, leading sales intelligence platforms & recruitment solutions, venture capital, private equity and public market firms. Our customers are highly data-driven, and are experts at handling billions of records of data. We help provide a world-class data experience, and help our customers focus on their customer experience and outcomes, while we focus on ensuring instant and constant access to high quality, highly refreshed data. We've been a 100% globally distributed company since 2018, spanning 20+ countries. We've been growing consistently 50% year over year the last 5 years. We're not a rocketship nor are we building things at hyperscale. Our focus is on making sure we're doing what's best by our customers, investors, and employees, while building a long-lasting business that teammates that join us would consider investing their life's work into. We offer competitive salaries and remote work benefits, prefer asynchronous communication, and offer a healthy work culture.
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Customer Success Consultant
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BRASIL, SÃO PAULO; BRASIL,BELO HORIZONTE vaga para Customer Success Consultant na Hotmart Tempo inteiro R$80.000 - R$120.000 por anoAQUI VOCÊ IMPACTA DE VERDADE: SUA CARREIRA, AS PESSOAS, O MUNDOA Hotmart é uma empresa global de tecnologia, líder em negócios digitais e protagonista na Creator Economy (Economia dos Criadores de Conteúdo). Com sede nos Países Baixos, nosso time de Troopers - forma como carinhosamente chamamos nossos colaboradores (as) - está espalhado por sete...
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Customer Success Account Manager
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Brasil Microsoft Tempo inteiro R$104.000 - R$156.000 por anoBuilds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer...
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Customer Success Executive
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Brasil ServiceNow Tempo inteiro R$90.000 - R$120.000 por anoCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Manager
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Brasil beBeeManager Tempo inteiroJob Overview We are seeking a seasoned professional to manage our team of customer success engineers. Key Responsibilities: Manage and resolve customer escalations, prioritize issues, negotiate expectations, and drive satisfaction. Built strong relationships with sales teams, customers, partners, and internal stakeholders. Led a high-performing team of...
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Customer Success Coordinator
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Brasil eltlearn Tempo inteiro R$30.000 - R$40.000 por anoPosition: Customer Success Coordinator Company Overview: elt is a leading provider of language learning solutions for individuals and organizations. We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach. Position Overview: We are seeking a highly motivated and customer-focused...
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Customer Success Analyst
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Brasil SOTER Tempo inteiroAbout Soter: Soter is an AI-powered recruiting platform helping agencies and families fill caregiving and frontline roles faster. We’re solving a critical U.S. workforce gap — starting with developmental disability care and expanding across healthcare, hospitality, and other high-turnover sectors. Role Overview: We’re seeking a Customer Success Analyst...
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Customer Success Analyst
4 semanas atrás
Brasil SOTER Tempo inteiroAbout Soter: Soter is an AI-powered recruiting platform helping agencies and families fill caregiving and frontline roles faster. We’re solving a critical U.S. workforce gap — starting with developmental disability care and expanding across healthcare, hospitality, and other high-turnover sectors. Role Overview: We’re seeking a Customer Success...
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Customer success specialist
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BRASIL Botcity Tempo inteiroCompany and Role Overview At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...
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Customer Success
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Brasil PandaPé Lite Tempo inteiro R$40.000 - R$60.000 por anoEstimado(a) Candidato(a),Nós nos complace anunciar uma oportunidade em nossa empresa, PandaPé Lite, para o cargo de Customer Success.Nós estamos procurando por um profissional dedicado e experiente, com habilidades comprovadas em Onboarding e Retenção.No cargo de Customer Success, você será responsável por garantir a satisfação dos nossos clientes,...
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Analista de Customer Success
1 semana atrás
Brasil StartGov Tempo inteiroVaga: Analista de Customer Success Modelo: Remoto Horário: Segunda a sexta, horário comercial Contratação: PJ Remuneração: 3.000,00 O que esperamos de você: Como Analista de Customer Success, você será o ponto de contato chave para garantir que nossos clientes aproveitem ao máximo as soluções Startgov. Entre suas responsabilidades...
