Senior Office Administrator

**Job #**:
- req29067**Organization**:
- IFC**Sector**:
- Administration/Office Support**Grade**:
- GD**Term Duration**:
- 3 years 0 months**Recruitment Type**:
- Local Recruitment**Location**:
- Sao Paulo,Brazil**Required Language(s)**:
- English**Preferred Language(s)**:
- Portuguese**Closing Date**:
- 9/10/2024 (MM/DD/YYYY) at 11:59pm UTC**Description**
IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
**ROLES AND RESPONSABILITIES**:
- Lead the recruitment process for new Administrative Support Staff (ACS), including screening, interviewing, and onboarding.
- Develop and implement effective onboarding procedures to ensure new hires are integrated smoothly into the team.
- Supervise and manage the ACS team, ensuring that daily operations run smoothly and efficiently.
- Provide guidance, training, and support to the ACS team, fostering a collaborative and productive work environment.
- Act as the primary liaison between Flytour and the São Paulo office, facilitating effective communication and collaboration.
- Address and resolve any issues or concerns that may arise between the two entities.
- Participate in the São Paulo office relocation process, handling relevant tasks and coordinating with the facilities team.
- Ensure that all aspects of the move are managed effectively, including space planning, resource allocation, and minimizing disruption to operations.
- Support office management functions, including maintaining office supplies, managing budgets, and improving operational processes.
- Work closely with the facilities team on office maintenance, safety, and space optimization initiatives.
- Advising and assisting the IFC Senior Country Officer and Regional Director, in office management and administration such as front desk/reception, facilities, drivers and cleaners/tea service.
- Procuring general office services (supplies, rentals, travel) and maintenance of office (office premises, vehicles, equipment, and furniture); and negotiating contracts with vendors and suppliers.
- Coordinating high level visits, workshops, conferences, retreats, and other events, as required.
**Selection Criteria**
- Minimum of bachelor's degree in business or economics
- At least 5 years of relevant experience.
- Proven experience in office administration, with a focus on recruitment and team supervision.
- Strong leadership and communication skills, with the ability to manage a diverse team.
- Excellent organizational and multitasking abilities.
- Experience in project management or office relocation is a plus.
- Proficiency in both English and Portuguese.
- Versatility and adaptability: demonstrate initiative and motivation to proactively learn new developments in relevant policies, procedures, and technology.
- Exhibits good organizational, problem-solving skills and ability to work competently with mínimal supervision. Demonstrates attention to detail and quality. Be able to manage multiple tasks, prioritize the work of internal clients and complete tasks within agreed schedule institutional policies, processes, and procedures.
- Identify, prevent, and/or solve problems. Able to participate in change activities and initiatives.
- Client Orientation: Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact on clients.
- Ability to develop good working relationships with internal/external clients.
- Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
- Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
- Demonstrates tact and judgment, good listening, and communication skills. Exhibits interest in learning and enhancing own abilities and sharing knowledge.
- Demonstrates basic skills in information retrieval and organization, seeks guidance in complex situations.
World Bank Group Core Competencies
- The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities._
- We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability._
- Learn more about working at the _World Bank_ and _IFC_, including our values and

---