Customer Service Technology Specialist
Há 6 dias
Job Opportunity: Technical Support Specialist Mindglobal is seeking a detail-oriented and process-driven professional to join their team as a Mobility Care Associate. This individual will provide customer and technical assistance and support related to mobile device systems, hardware, software, company and carrier processes, and client procedures. Responsibilities: Respond to inbound queries by phone call, email, and helpdesk ticketing solution in a timely and professional manner Isolate issues and requests, and determine and implement a resolution according to client-specific company procedures Provide technical support involving clients' supported hardware, Mindglobal tools, and carrier systems Understand and efficiently use carrier portals and other tools Research process, policy, and procedure questions using available informational resources Advise client employees on appropriate action(s), timelines, outcomes, etc. using professional grammar and communication skills Follow standard help desk procedures according to each client's agreements, preferences, and processes Ensure all client-related work is entered, tracked, and documented correctly Provide guidance to clients' employees on proper use of specific websites and tools Stay current with industry trends, mobile technologies, internal systems, information, changes, and updates Requirements: Native level English speaker and writer with excellent communication skills - verbal and written Ability to multitask and juggle a large volume of tasks Consistently reliable - able to be on time and present when scheduled Professional behavior in the workplace, remotely, and anywhere affiliation is known Self-motivated to be effective with minimal supervision Detail, process, and results oriented with ability to avoid distraction and consistently work throughout a shift Benefits: Career growth opportunities Remote flexibility Collaborative and supportive team environment
-
Customer Service Technology Specialist
Há 4 dias
Salvador, Brasil Bebeetechnical Tempo inteiroJob Opportunity: Technical Support Specialist Mindglobal is seeking a detail-oriented and process-driven professional to join their team as a Mobility Care Associate.This individual will provide customer and technical assistance and support related to mobile device systems, hardware, software, company and carrier processes, and client...
-
Customer Service Technology Specialist
Há 3 dias
Salvador, BA, Brasil beBeeTechnical Tempo inteiroJob Opportunity: Technical Support Specialist Mindglobal is seeking a detail-oriented and process-driven professional to join their team as a Mobility Care Associate. This individual will provide customer and technical assistance and support related to mobile device systems, hardware, software, company and carrier processes, and client procedures....
-
Customer Service Specialist
Há 2 dias
Salvador, Brasil Bebeetechnical Tempo inteiroCustomer Support Role SummaryWe are seeking an experienced professional to provide technical support and troubleshooting services to our customers.
-
Customer Service Specialist
Há 4 dias
Salvador, Brasil beBeeTechnical Tempo inteiroCustomer Support Role Summary We are seeking an experienced professional to provide technical support and troubleshooting services to our customers.
-
Customer Service Specialist
2 semanas atrás
Salvador, Brasil beBeeSupport Tempo inteiroTechnical Support Professional We are seeking a highly skilled Technical Support Professional to drive resolution of customer issues and maintain happy and satisfied customers. Key Responsibilities: Act as a customer advocate, drive issue resolution, and maintain customer satisfaction. Follow established service level agreements (SLAs) and the client's...
-
Customer Service Specialist
1 semana atrás
Salvador, Brasil Bebeesupport Tempo inteiroTechnical Support ProfessionalWe are seeking a highly skilled Technical Support Professional to drive resolution of customer issues and maintain happy and satisfied customers.Key Responsibilities:Act as a customer advocate, drive issue resolution, and maintain customer satisfaction.Follow established service level agreements (SLAs) and the client's customer...
-
Customer Service Specialist
Há 5 dias
Salvador, BA, Brasil beBeeTechnical Tempo inteiroCustomer Support Role Summary We are seeking an experienced professional to provide technical support and troubleshooting services to our customers.
-
Customer Service Specialist
2 semanas atrás
Salvador, BA, Brasil beBeeSupport Tempo inteiroTechnical Support Professional We are seeking a highly skilled Technical Support Professional to drive resolution of customer issues and maintain happy and satisfied customers. Key Responsibilities: Act as a customer advocate, drive issue resolution, and maintain customer satisfaction. Follow established service level agreements (SLAs) and the client's...
-
General Support Specialist
Há 7 dias
San Salvador, Brasil Teamswell Tempo inteiroGENERAL SUPPORT SPECIALISTThe General Support Specialist plays a critical role in driving the sales process by qualifying inbound leads, building and growing the sales pipeline, and helping to create, advance, and close sales opportunities. This role also serves as the second line of customer support, focusing on troubleshooting complex technical issues...
-
Key Technology Specialist
Há 4 dias
Salvador, Brasil Bebeedatadriven Tempo inteiroProject Analyst Job OpportunitySMT transforms companies through technologies that enhance engagement with stakeholders.As a Project Analyst, you'll work on technology projects for global leaders.Supporting technology implementation;Training clients on our services;Configuring surveys, dashboards, and automated workflows;Conducting quality and performance...
