Seller Engagement Specialist, Esm Retention
2 semanas atrás
DESCRIPTIONWe are seeking a knowledgeable and customer-oriented Amazon Seller Engagement Specialist to join our team. In this role, you will provide expert guidance and support to Amazon sellers, helping them optimize their businesses and achieve success.Key job responsibilitiesConduct 30-minute support sessions with sellers through the Seller Hub, addressing both scheduled and proactive support scenarios.Offer expert advice on various aspects of selling on Amazon, including Fulfillment by Amazon (FBA), product selection, pricing strategies, Brand Registry, and advertising options.Efficiently utilize the scheduling system and prepare for each session by thoroughly reviewing seller information and support requirements.Provide tailored recommendations to help sellers adopt success levers, improve their performance metrics, and optimize their Amazon business operations.Accurately document session outcomes, escalate complex issues when necessary, and provide valuable feedback on common seller pain points to improve the overall seller experience.Maintain high standards of customer service and participate in ongoing training to stay updated on Amazon's policies, features, and best practices.Contribute to the continuous improvement of the support process by sharing insights and suggestions based on seller interactions.About the teamThe ESM (Existing Seller Management) Retention & Growth Team is dedicated to empowering and supporting unmanaged sellers throughout their journey in our marketplace. Our comprehensive approach combines data-driven insights with personalized support to help sellers maximize their potential and overcome challenges. Through strategic programs, educational resources, and direct account management, our team works to ensure sellers have the tools and guidance they need to build successful businesses on Amazon. We focus on driving growth, improving seller performance, and maintaining strong marketplace health while delivering exceptional support across all key aspects of selling on Amazon.BASIC QUALIFICATIONS- Bachelor's degreePREFERRED QUALIFICATIONS- 1+ years of sales experience
-
Unmanaged Growth Pm, Esm Retention
Há 6 dias
São Paulo, Brasil Amazon Tempo inteiroDESCRIPTION We are seeking an innovative and data-driven Business Development Program Manager to join our team. In this role, you will be responsible for developing and implementing strategies to optimize our sales team's performance and drive growth among unmanaged Amazon sellers. Key job responsibilities Design and implement data-driven prioritization...
-
Engagement Program Manager, Retention
2 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Experience defining program requirements and using data and metrics to determine improvements...
-
Senior Customer Engagement Specialist
2 semanas atrás
São Paulo, SP, Brasil beBeeCustomerEngagement Tempo inteiroJob Title: Senior Customer Engagement Specialist Job Description: We are seeking a highly motivated and experienced customer engagement specialist to join our team. The successful candidate will be responsible for managing and growing our VIP customer segment by building strong client relationships, supporting engagement strategies, and improving the overall...
-
LATAM Retention Specialist
3 semanas atrás
São Paulo, Brasil Sporty Group Tempo inteiroSporty Group Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched...
-
LATAM Retention Specialist New São Paulo
Há 2 dias
São Paulo, Brasil Sporty Group Tempo inteiroAs a Retention Specialist at Sporty, you’ll play a hands‑on role in supporting the delivery of LATAM focused campaigns and promotions that drive customer engagement and loyalty locally. You’ll assist with setting up and running retention activities, track results, and help ensure our offers are competitive across different markets. Working closely with...
-
LATAM Retention Specialist New São Paulo
Há 3 dias
São Paulo, Brasil Sporty Group Tempo inteiroAs a Retention Specialist at Sporty, you’ll play a hands‑on role in supporting the delivery of LATAM focused campaigns and promotions that drive customer engagement and loyalty locally. You’ll assist with setting up and running retention activities, track results, and help ensure our offers are competitive across different markets. Working closely with...
-
LATAM Retention Specialist
1 semana atrás
São Paulo, São Paulo, Brasil Sporty Group Tempo inteiro US$40.000 - US$80.000 por anoSporty GroupPartnered with some of the World's greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we're on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, , and the newly launched SportyFM, we continue to...
-
Bd & Analytics Program Manager, Retention & Growth
2 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro2+ years of program or project management experience - Knowledge of SQL - Bachelor's degree or equivalent - Bachelor's degree in management, business administration, economics, engineering, marketing - Experience in a highly analytical, results-oriented environment with cross functional interactions - Experience with Excel - Speak, write, and read fluently...
-
Seller Operation Specialist
1 semana atrás
São Paulo, São Paulo, Brasil Transsion Tempo inteiroCompany DescriptionTranssion Holdings is committed to being the preferred provider of smart terminal products and mobile internet services in emerging markets. Since its establishment, Transsion has focused on offering high-quality mobile phone-centric multi-brand smart terminals, featuring proprietary operating systems tailored for localized needs. The...
-
Ef Seller Coaching Specialist, Ef Seller Coaching Specialist
2 semanas atrás
São Paulo, Brasil Amazon Tempo inteiroDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce...