Senior Customer Engagement Specialist
1 dia atrás
Job Title: Senior Customer Engagement Specialist Job Description: We are seeking a highly motivated and experienced customer engagement specialist to join our team. The successful candidate will be responsible for managing and growing our VIP customer segment by building strong client relationships, supporting engagement strategies, and improving the overall VIP experience. The role involves identifying and onboarding new VIP clients through prospecting and networking, managing VIP client relationships to ensure high satisfaction levels, helping execute engagement and retention strategies to increase player loyalty, and designing and implementing VIP incentives, promotions, and personalized offers with senior team members. Key Responsibilities: Develop and implement customer engagement strategies to increase player loyalty and retention. Manage VIP client relationships to ensure high satisfaction levels and identify opportunities for growth. Collaborate with senior team members to design and implement VIP incentives, promotions, and personalized offers. Monitor key performance metrics such as betting volume, customer acquisition cost (CAC), retention rates, and customer lifetime value (LTV). Skills & Qualifications: Proven account management, sales, or customer service experience, preferably in the betting or online gaming industry. Strong interpersonal and communication skills for effective client relationships. Basic knowledge of sports betting and online casino market trends. Ability to work with data and reports to understand customer behavior and preferences. Proficiency in MS Office and CRM tools.
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Senior Customer Engagement Specialist
3 semanas atrás
São Paulo, Brasil beBeeCustomerEngagement Tempo inteiroJob Title: Senior Customer Engagement Specialist Job Description: We are seeking a highly motivated and experienced customer engagement specialist to join our team. The successful candidate will be responsible for managing and growing our VIP customer segment by building strong client relationships, supporting engagement strategies, and improving the overall...
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Ai Specialist, Customer Success
Há 5 dias
São Paulo, Brasil Zendesk, Inc. Tempo inteiroAI Specialist, Customer Success Location: São Paulo, Brazil. Remote type: In Office. Time type: Full time. Posted: 21 Days Ago. Job requisition id: R. Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI...
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AI Specialist, Customer Success
4 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroJoin to apply for the AI Specialist, Customer Success role at Zendesk Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure...
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AI Specialist, Customer Success
2 semanas atrás
São Paulo, São Paulo, Brasil 129c364c-5ae7-49ea-af9f-fd4e035baec8 Tempo inteiro R$90.000 - R$120.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Principal AI Specialist, Customer Success
1 semana atrás
São Paulo, Brasil Zendesk Brasil Software Corporativo Tempo inteiroJob Description The Principal AI Specialist Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the Principal AI Specialist Customer Success is to ensure Zendesk customers realize business value and...
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AI Specialist, Customer Success
2 semanas atrás
São Paulo, São Paulo, Brasil Zendesk Tempo inteiro R$5.000 - R$15.000 por anoJob DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Growth & Engagement Specialist
Há 5 dias
São Paulo, Brasil Entain Tempo inteiroThis job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining...
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Growth & Engagement Specialist
2 semanas atrás
São Paulo, Brasil Entain Tempo inteiroThis job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining...
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Customer Onboarding Specialist
2 semanas atrás
São Paulo, SP, Brasil Validity Tempo inteiro**About the Role*** Onboarding Specialists at Validity are enthusiastic problem solvers! The Customer Onboarding Specialist loves to troubleshoot client problems, as well as view and analyze situations from a very logical, systematic perspective. In this role, the Customer Onboarding Specialist will be responsible for onboarding and training new clients with...
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Digital Customer Experience Lead
Há 22 horas
São Paulo, SP, Brasil beBeeCustomerEngagement Tempo inteiroLead Digital Customer Engagement Specialist This role requires a professional to lead and manage customer engagement strategies across various digital channels. The successful candidate will have strong knowledge of IT Service Management, SAP Basis and SAP Applications, with hands-on experience in SAP Basis activities, SAP release version upgrades and...