Senior Customer Engagement Specialist
Há 5 horas
Job Title: Senior Customer Engagement Specialist Job Description: We are seeking a highly motivated and experienced customer engagement specialist to join our team. The successful candidate will be responsible for managing and growing our VIP customer segment by building strong client relationships, supporting engagement strategies, and improving the overall VIP experience. The role involves identifying and onboarding new VIP clients through prospecting and networking, managing VIP client relationships to ensure high satisfaction levels, helping execute engagement and retention strategies to increase player loyalty, and designing and implementing VIP incentives, promotions, and personalized offers with senior team members. Key Responsibilities: Develop and implement customer engagement strategies to increase player loyalty and retention. Manage VIP client relationships to ensure high satisfaction levels and identify opportunities for growth. Collaborate with senior team members to design and implement VIP incentives, promotions, and personalized offers. Monitor key performance metrics such as betting volume, customer acquisition cost (CAC), retention rates, and customer lifetime value (LTV). Skills & Qualifications: Proven account management, sales, or customer service experience, preferably in the betting or online gaming industry. Strong interpersonal and communication skills for effective client relationships. Basic knowledge of sports betting and online casino market trends. Ability to work with data and reports to understand customer behavior and preferences. Proficiency in MS Office and CRM tools.
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AI Specialist, Customer Success
1 semana atrás
São Paulo, Brasil Zendesk Tempo inteiroJob Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
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Growth & Engagement Specialist
3 semanas atrás
São Paulo, Brasil Entain Tempo inteiroJoin to apply for the Growth & Engagement Specialist role at Entain Join to apply for the Growth & Engagement Specialist role at Entain Company DescriptionSports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips...
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AI Specialist, Customer Success
2 semanas atrás
São Paulo, Brasil Zendesk Group Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Publié hierjob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as...
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AI Specialist, Customer Success
2 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as...
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AI Specialist, Customer Success
1 semana atrás
São Paulo, Brasil Zendesk Tempo inteiroJoin to apply for the AI Specialist, Customer Success role at Zendesk Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure...
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AI Specialist, Customer Success
3 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroOverview Join to apply for the AI Specialist, Customer Success role at Zendesk . The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value...
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AI Specialist, Customer Success
2 semanas atrás
São Paulo, Brasil Zendesk Tempo inteiroOverview The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk’s Advanced AI Agents. This...
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Engagement Director
1 semana atrás
São Paulo, Brasil Salesforce Tempo inteiroJob Category Customer Success Job Details **About Salesforce** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate...
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ECS Digital Customer Engagement Manager
1 semana atrás
São Paulo, Brasil SAP Tempo inteiroABOUT THE ROLE The digital Customer Engagement Manager (dCEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables. The dCEM oversees the customer lifecycle from the moment of contract signing,...
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Customer Operations Specialist
Há 3 horas
São Paulo, Brasil Modus Create Tempo inteiroCustomer Operations Specialist Modus Create is looking for a Customer Operations Specialist to join our remote, full‑time team. In this role, you will drive operational excellence by managing data, processes, and systems that power our customer organization. You will collaborate closely with senior leadership to ensure teams are efficient, informed, and...
